TaxServ Capital Services

TaxServ Capital Services, LLC (TaxServ) is the tax collection agent for the Town of [redacted] , CT (Town) The Town assessed a motor vehicle tax on the grand list to [redacted] TaxServ first made contact with Mr [redacted] in at which time Mr [redacted] demanded that TaxServ waive the interest Pursuant to Connecticut Statute, not even the tax collector herself can waive interest As a result, Mr [redacted] ignored the tax notice which he got in 2013.Upon receiving notice again for the same tax, Mr [redacted] makes the same claim that TaxServ will provide no help at all Attached is the information sheet that is provided to all tax delinquents and provides information on what the valid grounds are to dispute a tax and what evidence is needed to support the dispute Only the Town tax assessor has the statutory power to delete or change a tax amount It should also be noted regarding acceptance of partial payments that any amount paid that is for less than the amount owed is treated as a partial payment and applied in a fashion pursuant to statute.Moving out of the state is not in itself a valid basis to dispute a tax What is needed, by law, and as explained in the information sheet, is proof of registration out of state showing the date of registration along with a CT- [redacted] returned plate receipt In Mr [redacted] ’ case, the date of registering the vehicle out of state must be before the assessment date of October 1, If the date of registration out of state is October 1, or after, Mr [redacted] owes the tax with all its interest and fees unless documentation acceptable to the Town assessor is provided which results in a deletion or change of the tax / [redacted] Style Definitions */

TaxServ is a debt collector and payment processor TaxServ is not the booting company TaxServ relies on the real time transmissions from the booting company, just as TaxServ must rely on the tax delinquency information transmitted by the City TaxServ simply quoted the email from the booting company as to when and where [redacted] ’ vehicle was booted TaxServ does not assess taxes and TaxServ does not add boot fees unless instructed to do so It is incorrect to suggest that TaxServ is making up the information Neither taxation of motor vehicles, registration cancellation, or the booting fees are within TaxServ’s direction or control

TaxServ Capital Services, LLC ("TaxServ") serves as the payment processor and collection agent for the [redacted] Connecticut Tax Collector Please note that TaxServ is in strict compliance with all statutes and regulations applicable to the collection of municipal property taxes TaxServ understands the complaint by [redacted] in which she claims that TaxServ fraudulently added a boot fee to the amount in collection TaxServ is not a booting company and TaxServ does not itself create boot fees Upon receipt of a telephone inquiry from [redacted] on November 14, TaxServ investigated her claim that there was no boot of her vehicle TaxServ found the following:Tax delinquent notices were mailed in August It is possible that [redacted] reacted to one such delinquency notice when on October 12, at 2:PM, [redacted] telephoned TaxServ promising to start paying $a month on her delinquent taxes on a [redacted] with license plate [redacted] By that time, however, the booting company had already commenced booting of vehicles The following day, October 13, at 10:AM, TaxServ received an email that is generated the moment a vehicle is booted The email reads as follows: VEHICLE BOOTED [redacted] @ ON 10/13/ This notice informs TaxServ that TaxServ shall collect the boot fee as part of the taxes collectible [redacted] ’ [redacted] remained booted for hours until it was removed by the booting company which was experiencing numerous stolen and damaged boots in that area.TaxServ’s research of [redacted] ’ dispute indicates that her [redacted] was indeed booted for a three day period TaxServ has no authority to remove boot fees that have been imposed by our municipal client TaxServ also notes that [redacted] has not yet begun paying the tax delinquency, which means that it is possible that the City may boot the vehicle again TaxServ recommends that each tax delinquent pay the full amount of the tax owing so as to avoid further accrued interest, costs and fees

TaxServ Capital Services, LLC ("TaxServ") serves as the payment processor and collection agent for the Bridgeport Connecticut Tax CollectorAs such, TaxServ is a delinquent tax debt collector and will use all information provided by a tax delinquent to collect any tax owed Please note that TaxServ is in strict compliance with the statutes and regulations applicable to the collection of municipal property taxes Connecticut municipal taxes are collectable for years [redacted] has claimed the City and TaxServ took years to notify her But this was not for lack of lack of trying This tax account was forwarded to TaxServ by the Bridgeport Tax Collector in at the time TaxServ was appointed tax collection agent Numerous attempts to contact [redacted] by mail and phone were made until contact was finally made in July by mailed notice Specifically as to the complaint, neither TaxServ nor even the City Tax Collector herself has the authority to compromise or reduce a tax The only suggestion that TaxServ can make is that [redacted] either send regular partial payments in an amount that is within her budget or she contact the City Assessor to attempt to obtain a reduction of the tax

The Town of *** *** Tax Collector placed ** *** tax delinquency with TaxServ Capital Services, LLC (“TaxServ”) for collection. TaxServ is a debt collector and any information provided will be used for that purpose. TaxServ scrupulously adheres to all the laws and regulations
applicable to tax collection. TaxServ’s process is to send a collection notice to the address provided by the tax assessor. TaxServ sent ** *** a collection notice dated July 20, to ** *** ** *** *** which was returned “addressee unknown”. When a letter is returned undeliverable, TaxServ will run a person-search program to locate a supposedly-better addressThe Taxpayer Information Sheet accompanying the TaxServ’s collection notice mentions that a notice may be sent to the wrong person. As to the underlying issue of publicly disseminating or displaying names of tax delinquents, please note that tax records are public documents by law (see *** *** *** and the Tax Collector's books open to public inspection. Publicly disseminating or displaying names of tax delinquents is specifically permitted under *** *** *** and is deemed not to be harassment. If you are not the party listed in the notice, you may simply disregard. If you are the party that owes the tax delinquency, you are urged to make arrangements to pay.Thank you

Complaint: ***
I am rejecting this response because: I am not objecting the amount of taxes owedI am objecting to the fact that you are unwilling to make any type of payment arrangements which is why this slipped through the cracks in We set up payment arrangements in for a different tax bill and did not deliberately not pay this bill We have not been contacted since that time in which is my argumentI do not think that it is fair that we are charged interest for almost THREE years worth, when we have not been contacted about this billWe called immediately upon receiving it and I am not arguing the taxes were owed for We were unaware of those taxes as we did move to Florida, but our plates were not changed until March of so I owe the taxes. I am arguing this because it is not fair to pay almost as much in interest as the taxes are due to the fact no one has tried to make a payment arrangement or contact us since I take ownership in letting it slip, but we made arrangements for Connecticut taxes and we thought that these were those payments Your company is not willing to help or make arrangementsI refuse to pay the full amount of this bill and you refused to set up automatic payments to get it paid offYou are not helpful even when we are trying to comply with the taxes owed.When we spoke to the town of ***, they said they would waive any and all interest, but since you as the collection agency has the bill, we can not pay them directlyI also asked you to do a conference call with the town of *** and you were unwilling to do soWe made attempts to rectify the situation, and your company would not help in any way.Your response had no terms or options for resolutionJust telling me that I owe something and to turn something in from didn't answer my complaint as I am not disputing the taxesI am disputing your company's interest and fees from Jan to present day.
Sincerely,
*** ***

Municipal
taxes are not subject to negotiation. The tax collector does not have the authority to waive interest
and fees, nor does TaxServ. That is the law. The tax
collector has confirmed that she would never violate the law by stating that she would or could waive interest or fees.Your claim that TaxServ
refuses to give you a payment plan misses the point that
no plan is required. You can make payments at any time for any amount on your own schedule;
but note carefully that each payment that is less than the total amount due
will be treated as a partial payment and applied according to statute with interest continuing to accrue until paid in full

Complaint: ***
I am rejecting this response because:Taxserv has too many inconsistencies in their account of this matterThis is indicative of blatant fabrication/fraud and supports my stanceTaxServ informed me that on October 13, my car was booted for several hours.They continued to hint that the boot could have been removed the same dayThey did not offer any specific dates related to the removal of the boat and presented uncertain themselvesTaxServ is falsifying so much information that they can’t remember what they have said! Example,in an effort to obtain support/resolve I contacted the *** citizens complaint line and the mayor’s officeI was able to speak to the mayor’s assistant who also made an attempt to address this matterPer representation from the mayor’s office TaxServ informed this individual that my car was booted from 10/13/through 10/20/at the *** *** *** in ***TaxServ told him that my car was booted and then release on 10/20/due to the limited resources of booting equipmentNow TaxServ has a third account of this incident informing you that the car was booted for hours and then releasedAt this point Texar is only truthful about one thing and that is my calling to make a payment arrangementEverything beyond that is falseIt is clear that they are having difficulty maintaining their claimI maintain my stance my car it was never booted! I have reputable witnesses that will swear to my whereabouts on 10/13/They can also attest to the fact that I was in possession of my vehicle and without interruptionI have since paid my taxes as well as the bogus boot fee in an effort to avoid an actual bootHowever, I will stop at nothing to prove their fraudI am in pursuit of obtaining timestamped evidence that TaxServ never touched my carThe Taxserv employees are committing fraudI have learned so much more about this company in my quest to prove my stance, and have more support and evidence than they would imagineThank you Revdex.com for your efforts
Sincerely,
*** ***

TaxServ Capital Services, LLC
(TaxServ) is
the tax collection agent for the Town of [redacted], CT (Town). The Town assessed a motor vehicle tax on the grand list to [redacted]. TaxServ first made
contact with Mr[redacted] in at which time Mr [redacted] demanded that TaxServ
waive the interest. Pursuant to Connecticut Statute, not even the tax collector herself can waive interest. As a result, Mr[redacted] ignored the tax notice which he got in 2013.Upon receiving notice again for the same tax, Mr[redacted] makes the same claim that
TaxServ will provide no help at all. Attached is the information sheet
that is provided to all tax delinquents and provides information on what the valid grounds are to dispute
a tax and what evidence is needed to support the dispute. Only the Town tax assessor has the statutory power to delete or change a tax amount. It should also be noted regarding acceptance of partial payments that any amount paid that is for less than the amount owed is treated as a partial payment and applied in a fashion pursuant to statute.Moving out of the state is not in itself a valid basis to
dispute a tax. What is needed, by law, and as explained in the information sheet, is proof of registration out of
state showing the date of registration along with a CT-[redacted] returned plate receipt In Mr
[redacted]' case, the date of registering the vehicle out of state must be before the assessment date of October 1, 2010. If the date of registration out of state is October 1, or after, Mr [redacted] owes
the tax with all its interest and fees unless documentation acceptable to the Town assessor is provided which results in a deletion or change of the tax

TaxServ Capital Services, LLC ("TaxServ") serves as the payment processor and collection agent for the [redacted] Connecticut Tax Collector.   Please note that TaxServ is in strict compliance with all statutes and regulations applicable to the collection of municipal property taxes....

 TaxServ understands the complaint by [redacted] in which she claims that TaxServ fraudulently added a boot fee to the amount in collection.  TaxServ is not a booting company and TaxServ does not itself create boot fees.  Upon receipt of a telephone inquiry from [redacted] on November 14, TaxServ investigated her claim that there was no boot of her vehicle.  TaxServ found the following:Tax delinquent notices were mailed in August 2017.   It is possible that [redacted] reacted to one such delinquency notice when on October 12, 2017 at 2:34 PM, [redacted] telephoned TaxServ promising to start paying $200 a month on her delinquent taxes on a [redacted] with license plate [redacted].  By that time, however, the booting company had already commenced booting of vehicles.  The following day, October 13, 2017 at 10:41 AM, TaxServ received an email that is generated the moment a vehicle is booted.  The email reads as follows: VEHICLE BOOTED [redacted] @ 1041 ON 10/13/2017.  This notice informs TaxServ that TaxServ shall collect the boot fee as part of the taxes collectible.  [redacted]’ [redacted] remained booted for 72 hours until it was removed by the booting company which was experiencing numerous stolen and damaged boots in that area.TaxServ’s research of [redacted]’ dispute indicates that her [redacted] was indeed booted for a three day period.  TaxServ has no authority to remove boot fees that have been imposed by our municipal client.  TaxServ also notes that [redacted] has not yet begun paying the tax delinquency, which means that it is possible that the City may boot the vehicle again.  TaxServ recommends that each tax delinquent pay the full amount of the tax owing so as to avoid further accrued interest, costs and fees.

TaxServ is a debt collector and payment processor.  TaxServ is not the booting company.  TaxServ relies on the real time transmissions from the booting company, just as TaxServ must rely on the tax delinquency information transmitted by the City.  TaxServ simply quoted the email from the booting company as to when and where [redacted]’ vehicle was booted.  TaxServ does not assess taxes and TaxServ does not add boot fees unless instructed to do so.  It is incorrect to suggest that TaxServ is making up the information.  Neither taxation of motor vehicles, registration cancellation, or the booting fees are within TaxServ’s direction or control.

Complaint: [redacted]
I am rejecting this response because: This is still no help and serves no purpose but to say 'sorry about your luck.'  You as the business can assume the interest that has been charged since 2014, as well as waive your ridiculous fee.  I have worked with several debt collection companies as I went through a rough patch and had to set up payment plans on a few things, TO INCLUDE TAXES. Why you can't set up a payment plan that automatically deducts is beyond me. So in turn, you haven't contacted me in years, but expect me to pay for something I thought I paid off and haven't heard from or received a bill for in two years. Your business needs to write off and assume the interest since 2014. We paid 2010 CT taxes, on a payment plan, back in 2013, which we thought was this. If I hadn't received a bill since, how am I supposed to know there is a debt still owed?  That is your company's fault and now I am being penalized for that.  Revdex.com...all we are doing is arguing back and forth the same point I did on the phone. This is absolutely no help at all. 
Sincerely,
[redacted]

TaxServ Capital Services, LLC ("TaxServ") serves as the payment processor and collection agent for the Bridgeport Connecticut Tax Collector. As such, TaxServ is a delinquent tax debt collector and will use all information provided by a tax delinquent to collect any tax owed.  Please note that...

TaxServ is in strict compliance with the statutes and regulations applicable to the collection of municipal property taxes.  Connecticut municipal taxes are collectable for 15 years. [redacted] has claimed the City and TaxServ took 9 years to notify her.  But this was not for lack of lack of trying.  This tax account was forwarded to TaxServ by the Bridgeport Tax Collector in 2010 at the time TaxServ was appointed tax collection agent.  Numerous attempts to contact [redacted] by mail and phone were made until contact was finally made in July 2016 by mailed notice.  Specifically as to the complaint, neither TaxServ nor even the City Tax Collector herself has the authority to compromise or reduce a tax.  The only suggestion that TaxServ can make is that [redacted] either send regular partial payments in an amount that is within her budget or she contact the City Assessor to attempt to obtain a reduction of the tax.

Review: We received a collections notice on vehicle taxes from 2010 today, 12/8/15. I called as I haven't had this vehicle or lived in the state of CT in over 5 years. I spoke with a woman and a man, both pretty much as useless as talking to an automated system. No help. No options. We are being charged almost as much in interest as the principal we owe. I asked what we could do to work out a payment plan and how we can negotiate this interest and collection fee as we didn't know anything about the debt. My wife spoke with them as well and the woman disconnected her instead of putting her on hold. When she called back we got the man again who was still not helpful. We did discover that the last contact was in 2013. But upon further discussion, we realized they don't offer a payment plan. In 2013 we were going through hard times, but have since dug ourselves out and are almost debt free. I don't even remember this bill and I don't have any paperwork on it. They haven't reached out since Jan 2014 (apparently) and the address they mailed the letter we didn't live in at the time. So now, I owe hundreds of dollars in interest, as no one has ever reached out until now. Yes, I take responsibility for 2013, but to not reach out for almost 3 years, and then expect me to pay the full interest is pretty sad. In both instances of them sending a letter, we called in. And we offered to set up a payment plan, which they won't offer. HORRIBLE PEOPLE. I don't know how they sleep at night allowing people to rack up interest charges they don't even know about. We called the town as well and they are willing to waive the interest but said we have to work with the collection agency, who will do nothing to help us.Desired Settlement: I will pay in full the principal amount. I will pay a prorated version of the interest until the end of 2013. I want the rest of the interest, and the collection fee, to be waived.

Business

Response:

TaxServ Capital Services, LLC

(TaxServ) is the tax collection agent for the Town of [redacted], CT (Town). The Town assessed a motor vehicle tax on the 2010 grand list to [redacted]. TaxServ first made

contact with Mr. [redacted] in 2013 at which time Mr [redacted] demanded that TaxServ

waive the interest. Pursuant to Connecticut Statute, not even the tax collector herself can waive interest. As a result, Mr. [redacted] ignored the tax notice which he got in 2013.Upon receiving notice again for the same tax, Mr. [redacted] makes the same claim that

TaxServ will provide no help at all. Attached is the information sheet

that is provided to all tax delinquents and provides information on what the valid grounds are to dispute

a tax and what evidence is needed to support the dispute. Only the Town tax assessor has the statutory power to delete or change a tax amount. It should also be noted regarding acceptance of partial payments that any amount paid that is for less than the amount owed is treated as a partial payment and applied in a fashion pursuant to statute.Moving out of the state is not in itself a valid basis to

dispute a tax. What is needed, by law, and as explained in the information sheet, is proof of registration out of

state showing the date of registration along with a CT-[redacted] returned plate receipt. In Mr.

[redacted]’ case, the date of registering the vehicle out of state must be before the assessment date of October 1, 2010. If the date of registration out of state is October 1, 2010 or after, Mr [redacted] owes

the tax with all its interest and fees unless documentation acceptable to the Town assessor is provided which results in a deletion or change of the tax.

Consumer

Response:

Review: [redacted]

I am rejecting this response because: I am not objecting the amount of taxes owed. I am objecting to the fact that you are unwilling to make any type of payment arrangements which is why this slipped through the cracks in 2013. We set up payment arrangements in 2013 for a different tax bill and did not deliberately not pay this bill. We have not been contacted since that time in 2013 which is my argument. I do not think that it is fair that we are charged interest for almost THREE years worth, when we have not been contacted about this bill. We called immediately upon receiving it and I am not arguing the taxes were owed for 2010. We were unaware of those taxes as we did move to Florida, but our plates were not changed until March of 2011 so I owe the taxes.

Review: Since purchasing my home in Dec 2014, I have received at least 2 letters from a company named [redacted], which has the same address as a Tax Serv, LLC office in [redacted]. After a google search of the 2 addresses and phone numbers listed in the letter, I was led to the Tax Serv, LLC website, which was not given in the letter I received in the mail. I entered the reference number listed in my "bill", which showed unexplained charges from 2013, 2014, 2015, and 2016 (which is at least a year away). I was asked to send $99.00 by mail, but the search on their website showed a total of $684.00 that was due with zero explanation. My utilities are not through this utility company, which is not found in any google search or Revdex.com search, and all past debts were settled during the closure of my home purchase. I believe that this is a scam being run either by this company or by someone else through the company's credentials. I would like to have all debts settled and not ever be contacted by this company again.Desired Settlement: I would like to have all debts removed and settled, and never be contacted by this company again.

Business

Response:

The attached letter was mailed to [redacted] today 3.12.15 in response to the complaint he filed. Any issues with the attachment please let us know. Thank you.

Review: I am still receiving threatening collection notices after 14 years for two vehicles property taxes. The first vehicle A Dodge Caravan VIN [redacted] was paid in to the amount of $29,45. The second vehicle was turned back to the finance company, I don't recall which one, A Ford Mustang VIN [redacted]. Tax also was paid in the amount of $161.87. The State of CT is charging me for two years of property taxes when I didnt own either vehicles. I have tried many many times to discuss this with the Danbury, CT tax office but they are not cooperative and will not listen to reason. Both of these vehicles registrations were turned in in the proper manner according to the DMV. I moved out of CT January 2000 and have not been back since. The Tax Assessors failed to apply my payments to the proper account, and NOW 14 years later, I have no proof that both payments were made. There is clearly an on going issue with this type of tax collection with hundred's of current and past CT Residence. I frankly am tired of dealing with their incompetence and being the little guy I am being threatened and bullied to pay an inflated amount of tax because someone didnt do their job???? This needs to stop. Please help.Desired Settlement: I want all debt collection to cease and stop and the matter closed and satisfied.