Taylor Auto

Good Morning, In regards to [redacted] the price had tags, title and registration on the price he was speaking ofThis gentleman did not purchase a vehicle here at Taylor Auto Sales

For and in consideration of the payment to me at this time of the sum of five hundred seventy five ($575.00) dollars , the receipt of which is hereby acknowledged , the undersigned does hereby release , acquit , and further discharge TAYLOR AUTO GROUP, LLC its/ his agents , employees , and assigns ,
of and from any and all actions , causes of action , claims, demands , damages , costs, expenses and compensation on account of, or in any way growing out of, injuries claimed to have been received by theundersigned by reason of the purchase and/ or subsequent repair issues of a Dodge Charger automobile , VIN :*** *It is further understood and agreed that this is a full and complete release of all claims and liabilities against TAYLOR AUTO GROUP, LLC which the undersigned claims to havesustained as a result of said purchase and I or any subsequent repalr lssues .It is further understood that this settlement is in compromise of a doubtful and disputed claim and that the payment is not to be construed as an admission of liability on the part of ATAYLOR AUTO GROUP, LLC, by whom liability is expressly denied . This release contains the entire agreement between the parties hereto , and the terms of this release are contractual and not a mere recital .I further state that I have carefully read the foregoing.release and know the contents thereof , and that we have beengiven the opportunity to consult with an attorney to review the contents of this release Further , that we signed the same as own free act and deed . DATED this 2Qt:h day of July ,

Taylor auto was contacted a
second time concerning severe safety issues, leaking rear seals so bad they soaked the brakes and the emergency brake did not engage at allI was advised by flagstaff auto repair NOT to drive the Trailblazer the 6,feet back down the mountain to Phoenix because they feared the rear brakes were soaked bad enough for them to fail to operateTaylor Auto Sales absolutely refused to repair the car here in flagstaff, nor did not offer to tow it back to phoenix to repair itattached is a copy of the report Flagstaff Auto Repair submitted to me for use in small claims court which is in the process of being filed

I am responding to the complaint from *** ***, we had originally offered to pick up vehicle in Flagstaff and do the repairs to the vehicle the customer did not want to do that so we paid the shop that he choose to fix the issue he had with the vehicle

To:Revdex.com4428 N. 12th StreetPhoenix, AZ 85014From:Tex T[redacted] Jr.Taylor Auto Sales[redacted]Phoenix, AZ 85009Dear Revdex.com:This letter is in response to complaint ID #: [redacted].Ms. [redacted] and her daughter [redacted] came to us to purchase a vehicle on March 12,...

2016. We secured a provisional approval of financing from an outside lender based on the information she provided on her credit application. She took delivery of the vehicle but it was explained to her that financing was contingent on providing proof of income in the form of pay stubs for Ms. [redacted], bank statements, and an SSI award letter for Ms. [redacted] to verify the amount she receives. The lender also requested that both buyer and co-buyer have a driver’s license. Ms. [redacted] was aware of the stipulations and we clearly communicated with her the items needed to finalize the financing her auto loan. We continued to communicate with Ms. [redacted] on numerous occasions trying to secure the required stipulations of her financing. During the process of trying to secure her loan, the lender informed us that Ms. [redacted] misrepresented the amount of monthly SSI she receives, therefore falsely reporting her income on a credit application. In addition, her daughter Ms. [redacted] failed the driving test 3 separate times and was unable to obtain a driver’s license, therefore the original lender denied funding. Upon this happening we tried to work it out so that she could keep the vehicle. We called Ms. [redacted] and informed her of the situation and since no other lender would finance her, Taylor Auto would be willing to finance the vehicle through the dealership. As a condition of that financing we asked for $800 additional down payment because a minimum percentage of the value of the vehicle is required in order to finance in house. Ms. [redacted] decided against this option. During this whole process she contacted the Attorney General, the Department of Motor Vehicles, and Revdex.com and made false accusations that we had broken a contract with her when in reality she gave false information on her credit application misrepresenting her income and could not follow through with the lender’s stipulations to secure financing. As a result of her false statements, detectives made a visit to Taylor Auto Sales, but resulted in them quickly finding no wrong doing.We took the vehicle back from her but as a service to her we reimbursed her for her down payment, Ms. [redacted]’s MVD testing fees for three failed attempts to obtain her license, and an oil change she had done on the car. The total amount paid to her was $1627.00 via cashier’s check. We both signed a release dated May 7, 2016 agreeing the parties have settled and would part ways. After signing this agreement to part ways (which she wrote and had the owner sign when he picked up the vehicle) she proceeded to file a suit in small claims court for $3500 claiming harassment, lost wages, and punitive damages. She also collaborated with a third party (Mr. [redacted]) to act as legal counsel and make threatening phone calls to Taylor Auto Sales who misrepresented himself as an attorney on Ms. [redacted]’s behalf. His legal association could never be verified as he would not state what firm he represented and refused to give a phone number where he could be reached. Ms. [redacted] has continued to pursue additional monetary settlement and as recently as June 2nd left a threatening voice mail demanding that we settle with her for more money to avoid court.Ms. [redacted]’s complaint contains many erroneous statements and Taylor Auto stands firm that we treated her with the highest quality of customer service available and acted fairly to resolve all issues with her. Ms. [redacted] falsely misrepresented the facts surrounding the attempt to purchase and finance a vehicle and giving false information on her credit application and not following through with the lender’s request for information. We have gone above and beyond to accommodate her and conclude with an agreeable resolution.Sincerely,Tex T[redacted] Jr.OwnerTaylor Auto Group, LLC

Good Morning, In regards to [redacted] the price had tags, title and registration on the price he was speaking of. This gentleman did not purchase a vehicle here at Taylor Auto Sales.