Taylor Floor Covering Carpet One

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this does not resolve my complaint.  For your reference, details of the offer I reviewed appear below.
I received a call from rlc on 4/4/15 stating they had received my complaint and wanted to resolve the issue by honoring a 5% discount and as promised a free rip up and a discount on the furniture moving fee. I was told I would be contacted 4/6 to get my credit card info to credit me the amount. Though it is not the full amount I was overcharged I would be satisfied with the $155 rip up discount, the $25 furniture move discount and the 5% off carpet. I have still not heard from rlc since the call on 4/4 offering me this refund. Half of my frustration with them is the lack of urgency to call when promised. I understand now that it is offers or financing but did not at the time of purchase and if I did I would have never signed up for financing. When Ashley wrote up my work order she told me she had to write it up full price and the discounts would be taken off after which is obviously not the case. Thank you for your time. 
Regards,
[redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me. 
Regards,
[redacted]