Sign in

Taylor Garbage Services

Sharing is caring! Have something to share about Taylor Garbage Services? Use RevDex to write a review
Reviews Taylor Garbage Services

Taylor Garbage Services Reviews (6)

Business addressed issue with consumer and agreement was made

We received your recent letter regarding a complaint that was made about Taylor Garbage and are responding as requestedWe began soliciting in a new residential service area in ***, New York as we found out that customers there were paying way too high for their waste and recyclingWe hired a
canvassing team that pulled the necessary permits and they were soliciting door-to-door to introduce our company to them and sign them up for serviceOverall, we have received hundreds of new customers in the area and they are extremely happy and excited to have us an option in their areaThe canvassing team did not engage in any deception, as you can see with the enclosed service agreement, the customer was aware of the container size and the associated price and signed the contractHowever, if he wanted a larger can, all he needed to do was ask and we would be happy to bump him up a level with no issue.Unfortunately, this complaint is the result of our competition (and his current provider) bad mouthing us to try and get people to not switch their service and they are deceiving a select few people enough to be able to get them to do just thatWe pride ourselves on our consistent, quality service and prices and have proudly serviced this region for many yearsWe are a local, family owned company that has helped out through two major floods and have been located in the heart of the Southern Tier since We support a good number of local youth and community programs that local children and community members enjoy year after yearWe are extremely appreciative of the many happy customers we have and look forward to adding those in *** and our new service areas to our long list of satisfied, long-term customersPlease feel free to call or email me with any additional questions you may haveThank you.Best Regards,Jared *** Chief Operations Officer Taylor Garbage Service, Inc.(*** *** ***

I do not feel comfortable doing business with Taylor Garbage.  the representative did not make it clear that I would have a container half the size of my current one.  He kept saying how much money I would be saving, but I would not have agreed to a smaller sized bin.  I would like to continue doing business with my current vendor.  that is the outcome I am seeking.

Revdex.com:I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this does not resolve my complaint.  For your reference, details of the offer I reviewed appear below.
[To assist us in bringing this matter to a close, we would like to know your view on the matter.]
I do appreciate Jareds response. However I did not see a resolution.The resolution is quite easy, I would like to continue doing business with my current vendor.   I do not wish to do business with Taylor.Thank you.
Regards,
[redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me. 
Regards,
[redacted]

I have sent all of this to our attorney to review.  Our resolution was to correct the size of the can.  We have costs involved with the canvassing crew, and the cost of the cart.  I feel the contract was signed and the size was circled prior to signing then there wasn't any deception.Tell us why here...

Check fields!

Write a review of Taylor Garbage Services

Satisfaction rating
 
 
 
 
 
Upload here Increase visibility and credibility of your review by
adding a photo
Submit your review

Taylor Garbage Services Rating

Overall satisfaction rating

Address: 3051 Vestal Rd, Vestal, New York, United States, 13850-2031

Phone:

Show more...

Web:

This website was reported to be associated with Taylor Garbage Services.



Add contact information for Taylor Garbage Services

Add new contacts
A | B | C | D | E | F | G | H | I | J | K | L | M | N | O | P | Q | R | S | T | U | V | W | X | Y | Z | New | Updated