A customer called us and ordered a chair in a particular colorWe bought the fabric and changed the upholstery which cost us $We packed and shipped it to [redacted] She was not fully satisfied with the paint in a few spotsWe sent her touch up paintWe also offered to pick up the chair and pay for shippingAll she has to do is have it ready for pick up and we will take care of the restI did try contacting her several times to make pick up arrangements with no response She will receive a full refund we just need the chair back packed and readyWe can send the shipping company today to pick up or anytime she is availableShe will receive her full refund after the shipping company has the chair in their possessionThank You Susan s***
We already stated we would issue a full refund to the customer and have the chair picked up Just have it packed
A customer called us and ordered a chair in a particular colorWe bought the fabric and changed the upholstery which cost us $We packed and shipped it to [redacted] She was not fully satisfied with the paint in a few spotsWe sent her touch up paintWe also offered to pick up the chair and pay for shippingAll she has to do is have it ready for pick up and we will take care of the restI did try contacting her several times to make pick up arrangements with no response She will receive a full refund we just need the chair back packed and readyWe can send the shipping company today to pick up or anytime she is availableShe will receive her full refund after the shipping company has the chair in their possessionThank You Susan s***