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Taylored Quality Construction

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Taylored Quality Construction Reviews (3)

Business said the house is yrs old and wall surfaces were in bad shape, they needed lots of holes and blemishes repairedBusiness did the repairs and protected the carpets before paintingBusiness did notice stains on carpet from previous work, and knew it was not his because the
color was different from what he was usingAt the end of the job, when the customer complained about the stains, he offered to have the carpets cleaned at his expense, but the customer refusedBusiness did return to fix issues in the bathroom, after which it needed overnight to dry properlyThat night the customer called and cancelled his return the next dayBusiness did not see any paint on bed/furnitureBusiness did as good a job as possible, given the age and condition of the walls, and bought all the materials and supplies, and gave them a good price for three roomsA refund is not possible

Im sorry a reasonable agreement could not be reachedAll floors were covered and photographed, No paint was "slung" anywhere, certainly not on a wall, nothing of yours was used to clean anything of oursWe made an 100+ year old apartment as close to perfect as we could, we offered to come back to finish needed adjustments, I offered to send a professional cleaner out, eventhough I proved the floors were covered, all of which you refusedIts a shame youd risk a companies reputation by giving a review but, every offer has been refused so, I feel this case is closedMy apologies for your feelings on this matter and wish you luck

The response from business is simply untrue - a complete misrepresentation of fact in regards to damage to property - I am able to provide photographic evidence of property damage. It is true that I asked that they not return because I had concern for more extensive damage. It is untrue that drop clothes were used appropriately as I was in the building several times during their working hours and after and carpets were uncovered. Paint was slung across walls, sinks and bathtub presumably from washing of implements. In response to quality of walls - the business proprietor came, in person, to inspect the space and give a quote for the work requested - at that point the price should have adjusted according to the amount of work needed for an acceptable end result. In regards to refund - it is the only acceptable resolution.Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this does not resolve my complaint.  For your reference, details of the offer I reviewed appear below.  
[To assist us in bringing this matter to a close, we would like to know your view on the matter.]
Regards,
[redacted]

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