TbCheBad Customs

Dear Customer,We thank you for your purchase at TbCheBadCustoms-SOME ITEMS ARE PRE ORDERED ITEMS MEANING SHIPPING MAY TAKE LONGER THAN STANDARD SHIPPING (8-DAYS) AND LONGER THAN THE EXPRESS SHIPPING (5-DAYS).Items are delivered within the designated time-frame, however, if for whatever reason we know it will be longer than the expected time, an email will be sent and you will be notified(Unexpected events happen day to day, however, we strive to meet the given delivery time) Some items on this website are costume made/made to order so therefore we request 1-business days to complete costume made orders.TbCheBadCustoms does not ship on weekends ( Friday after pm until Sunday) - IF NEEDED BY A SPECIFIC DATE, PLEASE SPECIFY IN THE MEMO BOX.-SOME ITEMS ARE PRE ORDERED ITEMS MEANING SHIPPING MAY TAKE LONGER THAN STANDARD SHIPPING (8-DAYS) AND LONGER THAN THE EXPRESS SHIPPING (5-DAYS).- FOR THE PRE ORDERED ITEM(S) THEY WILL BE PROCESSED 1-BUSINESS DAYS AFTER PAYMENT IS PROCESSED (ALLOW BUSINESS DAYS FOR PROCESSING PAYMENT).- STANDARD SHIPPING IS 8-BUSINESS DAYS- EXPRESS SHIPPING IS 5-BUSINESS DAYS.*all policies apply to future and past orders*REVISED JANUARY

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this proposed action would not resolve my complaint For your reference, details of the offer I reviewed appear below.Once again I am receiving the auto response filled with the company's shipping policyThis does not address my issuesAlthough the policy clearly states that shipping can take up to 8-business days this does not support the fact that I still have not received items from my order which was placed in January! This shipping time would be months!!! I WANT MY ITEMS OR A FULL REFUND PERIOD!!!Regards, [redacted] ***

Dear Customer,We thank you for your purchase at TbCheBadCustoms. -SOME ITEMS ARE PRE ORDERED ITEMS MEANING SHIPPING MAY TAKE LONGER THAN STANDARD SHIPPING (8-12 DAYS) AND LONGER THAN THE EXPRESS SHIPPING (5-10 DAYS).Items are delivered within the designated time-frame,...

however, if for whatever reason we know it will be longer than the expected time, an email will be sent and you will be notified. (Unexpected events happen day to day, however, we strive to meet the given delivery time) Some items on this website are costume made/made to order so therefore we request 1-5 business days to complete costume made orders.TbCheBadCustoms does not ship on weekends ( Friday after 5 pm until Sunday).  - IF NEEDED BY A SPECIFIC DATE, PLEASE SPECIFY IN THE MEMO BOX.-SOME ITEMS ARE PRE ORDERED ITEMS MEANING SHIPPING MAY TAKE LONGER THAN STANDARD SHIPPING (8-12 DAYS) AND LONGER THAN THE EXPRESS SHIPPING (5-10 DAYS).- FOR THE PRE ORDERED ITEM(S) THEY WILL BE PROCESSED 1-15 BUSINESS DAYS AFTER PAYMENT IS PROCESSED (ALLOW 1 BUSINESS DAYS FOR PROCESSING PAYMENT).- STANDARD SHIPPING IS 8-12 BUSINESS DAYS- EXPRESS SHIPPING IS 5-10 BUSINESS DAYS.*all policies apply to future and past orders*REVISED JANUARY 2014

Dear Customer,Thank you for shopping at TbCheBadCustoms. Ms. [redacted] received her package on July 14th, 2014. The tracking number is [redacted]. Thank you for shopping at TbCheBadCustoms.Thank you for your purchase at TbCheBadCustoms.-SOME ITEMS ARE PRE ORDERED ITEMS MEANING SHIPPING MAY TAKE LONGER THAN STANDARD SHIPPING (8-12 DAYS) AND LONGER THAN THE EXPRESS SHIPPING (5-10 DAYS).For standard shipping, it will take 8-12 business days (not to include weekends or holidays) for your item to be delivered. For express shipping, it will take 5-10 business days (not to include weekends or holidays for your item to be delivered. USPS standard shipping takes 2-3 business days within the continental United States after the order has been shipped and 5-10 business days worldwide after the item has been shipped. TbCheBadCustoms is not responsible for lost or stolen packages once the packages have left our premises. All packages are provided with an tracking number and all packages will be checked. If in the event the tracking information states that your package was delivered we will not be responsible for the merchandise if you claim to have not received your order. ALL PACKAGES ARE REQUIRED TO BE SIGNED! Items are delivered within the designated time-frame, however, if for whatever reason we know it will be longer than the expected time, an email will be sent and you will be notified. (Unexpected events happen day to day, however, we strive to meet the given delivery time) Some items on this website are costume made/made to order so therefore we request 1-5 business days to complete costume made orders.TbCheBadCustoms does not ship on weekends ( Friday after 5 pm until Sunday).  - IF NEEDED BY A SPECIFIC DATE, PLEASE SPECIFY IN THE MEMO BOX.-SOME ITEMS ARE PRE ORDERED ITEMS MEANING SHIPPING MAY TAKE LONGER THAN STANDARD SHIPPING (8-12 DAYS) AND LONGER THAN THE EXPRESS SHIPPING (5-10 DAYS).- FOR THE PRE ORDERED ITEM(S) THEY WILL BE PROCESSED 1-15 BUSINESS DAYS AFTER PAYMENT IS PROCESSED (ALLOW 1 BUSINESS DAYS FOR PROCESSING PAYMENT).- STANDARD SHIPPING IS 8-12 BUSINESS DAYS- EXPRESS SHIPPING IS 5-10 BUSINESS DAYS.*all policies apply to future and past orders*-- TbCheBadCustoms www.[redacted].com [redacted].com

Dear Customer,Thank you for your purchase at TbCheBadCustoms. We thank you for your patience. You will receive your order soon. TbCheBadCustoms appreciates your business and your support.We apologize for the inconvenience this maybe causing you. TbCheBadCustoms inventory shipment was...

delayed. As soon as our inventory shipment comes in your order will be completed and shipped out that same day. And you will receive an email confirmation including your tracking number. As of right now we are not sure on which day the inventory shipment will be coming in however it is expected any day now. Once again TbCheBadCustoms sincerely apologizes. Thank you for being a customer and entrusting Tbchebadcustoms. This customer was previously contacted about the shipment delay. Thank you for shopping at TbCheBadCustoms. Below is a copy of TbCheBadCustoms policies. TbCheBadCustoms only accepts returns/exchanges NO REFUNDS only store credit. There are no cancellations of orders permitted either. Customers are responsible for shipping cost on all returns. TbCheBadCustoms is not responsible for lost or stolen packages once the packages have left our premises. All packages are provided with an tracking number and all packages will be checked. If in the event the tracking information states that your package was delivered we will not be responsible for the merchandise if you claim to have not received your order. ALL PACKAGES ARE REQUIRED TO BE SIGNED! All returns/exchanges must meet the following criteria:-You must contact us within 24 hours of delivery and items must ship out the next business day. -Item must be unused, undamaged, unworn, unwashed and with all tags attached. - The item is not on sale. - The item is not an Accessory [Strictly Final Sell]. - The item is not Vintage (All Vintage items are FINALE SALE) - All Shoes must be returned in their original box unworn and undamaged. Please ship the shoes inside an additional protective shipping box. If your shoe box is returned damaged, it will be ineligible for return, and unfortunately returned back to you.If the criteria isn't met, or the item is damaged you will be ineligible for a return/exchange and your item will be returned back to you. If all  criteria is met within 7 business days a store credit will be issued. No Refunds. *NO REFUNDS. WE DO ACCEPT EXCHANGES.- SOME ITEMS ARE MADE TO ORDER (PLEASE CONFIRM YOUR SIZE BEFORE MAKING PAYMENT). - IF NEEDED BY A SPECIFIC DATE, PLEASE SPECIFY IN THE MEMO BOX.-SOME ITEMS ARE PRE ORDERED ITEMS MEANING SHIPPING MAY TAKE LONGER THAN STANDARD SHIPPING (8-12 DAYS) AND LONGER THAN THE EXPRESS SHIPPING (5-10 DAYS).- FOR THE PRE ORDERED ITEM(S) THEY WILL BE PROCESSED 1-15 BUSINESS DAYS AFTER PAYMENT IS PROCESSED (ALLOW 1 BUSINESS DAYS FOR PROCESSING PAYMENT).- STANDARD SHIPPING IS 8-12 BUSINESS DAYS- EXPRESS SHIPPING IS 5-10 BUSINESS DAYS.*If your order has not been received within 45 days you may receive a refund.*  If you purchase a product you will be prompted several times to ensure your purchase. Please do not purchase with the intent to return - THERE ARE NO REFUNDS.You hereby agree to TbCheBadCustoms website terms once your payment has been processed and confirmed and once you have checked out of the online store.As well once you go through the several prompts to ensure your order, submitting a payment is written acknowledgement of these terms and policies.*circumstantial issues may arise please contact our customer support for assistance [redacted].* *all policies apply to future and past orders* For standard shipping, it will take 8-12 business days (not to include weekends or holidays) for your item to be delivered. For express shipping, it will take 5-10 business days (not to include weekends or holidays for your item to be delivered. [redacted] standard shipping takes 2-3 business days within the continental United States after the order has been shipped and 5-10 business days worldwide after the item has been shipped. TbCheBadCustoms is not responsible for lost or stolen packages once the packages have left our premises. All packages are provided with an tracking number and all packages will be checked. If in the event the tracking information states that your package was delivered we will not be responsible for the merchandise if you claim to have not received your order. ALL PACKAGES ARE REQUIRED TO BE SIGNED! Items are delivered within the designated time-frame, however, if for whatever reason we know it will be longer than the expected time, an email will be sent and you will be notified. (Unexpected events happen day to day, however, we strive to meet the given delivery time) Some items on this website are costume made/made to order so therefore we request 1-5 business days to complete costume made orders.TbCheBadCustoms does not ship on weekends ( Friday after 5 pm until Sunday).  - IF NEEDED BY A SPECIFIC DATE, PLEASE SPECIFY IN THE MEMO BOX.-SOME ITEMS ARE PRE ORDERED ITEMS MEANING SHIPPING MAY TAKE LONGER THAN STANDARD SHIPPING (8-12 DAYS) AND LONGER THAN THE EXPRESS SHIPPING (5-10 DAYS).- FOR THE PRE ORDERED ITEM(S) THEY WILL BE PROCESSED 1-15 BUSINESS DAYS AFTER PAYMENT IS PROCESSED (ALLOW 1 BUSINESS DAYS FOR PROCESSING PAYMENT).- STANDARD SHIPPING IS 8-12 BUSINESS DAYS- EXPRESS SHIPPING IS 5-10 BUSINESS DAYS.*all policies apply to future and past orders*

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this proposed action would not resolve my complaint.  For your reference, details of the offer I reviewed appear below.Once again I am receiving the auto response filled with the company's shipping policy. This does not address my issues. Although the policy clearly states that shipping can take up to 8-12 business days this does not support the fact that I still have not received 2 items from my order which was placed in January! This shipping time would be 5 months!!! I WANT MY ITEMS OR A FULL REFUND PERIOD!!!Regards,[redacted]

Dear Customer,Thank you for shopping at TbCheBadCustoms. Ms. [redacted] received her package on July 14th, 2014. The tracking number is [redacted]. Thank you for shopping at TbCheBadCustoms.Thank you for your purchase at TbCheBadCustoms.-SOME ITEMS ARE PRE ORDERED ITEMS MEANING SHIPPING MAY TAKE LONGER THAN STANDARD SHIPPING (8-12 DAYS) AND LONGER THAN THE EXPRESS SHIPPING (5-10 DAYS).For standard shipping, it will take 8-12 business days (not to include weekends or holidays) for your item to be delivered. For express shipping, it will take 5-10 business days (not to include weekends or holidays for your item to be delivered. USPS standard shipping takes 2-3 business days within the continental United States after the order has been shipped and 5-10 business days worldwide after the item has been shipped. TbCheBadCustoms is not responsible for lost or stolen packages once the packages have left our premises. All packages are provided with an tracking number and all packages will be checked. If in the event the tracking information states that your package was delivered we will not be responsible for the merchandise if you claim to have not received your order. ALL PACKAGES ARE REQUIRED TO BE SIGNED! Items are delivered within the designated time-frame, however, if for whatever reason we know it will be longer than the expected time, an email will be sent and you will be notified. (Unexpected events happen day to day, however, we strive to meet the given delivery time) Some items on this website are costume made/made to order so therefore we request 1-5 business days to complete costume made orders.TbCheBadCustoms does not ship on weekends ( Friday after 5 pm until Sunday).  - IF NEEDED BY A SPECIFIC DATE, PLEASE SPECIFY IN THE MEMO BOX.-SOME ITEMS ARE PRE ORDERED ITEMS MEANING SHIPPING MAY TAKE LONGER THAN STANDARD SHIPPING (8-12 DAYS) AND LONGER THAN THE EXPRESS SHIPPING (5-10 DAYS).- FOR THE PRE ORDERED ITEM(S) THEY WILL BE PROCESSED 1-15 BUSINESS DAYS AFTER PAYMENT IS PROCESSED (ALLOW 1 BUSINESS DAYS FOR PROCESSING PAYMENT).- STANDARD SHIPPING IS 8-12 BUSINESS DAYS- EXPRESS SHIPPING IS 5-10 BUSINESS DAYS.*all policies apply to future and past orders*-- TbCheBadCustoms www.[redacted].com [redacted].com

Dear Customer,We thank you for your purchase at TbCheBadCustoms. -SOME ITEMS ARE PRE ORDERED ITEMS MEANING SHIPPING MAY TAKE LONGER THAN STANDARD SHIPPING (8-12 DAYS) AND LONGER THAN THE EXPRESS SHIPPING (5-10 DAYS).Items are delivered within the designated time-frame,...

however, if for whatever reason we know it will be longer than the expected time, an email will be sent and you will be notified. (Unexpected events happen day to day, however, we strive to meet the given delivery time) Some items on this website are costume made/made to order so therefore we request 1-5 business days to complete costume made orders.TbCheBadCustoms does not ship on weekends ( Friday after 5 pm until Sunday).  - IF NEEDED BY A SPECIFIC DATE, PLEASE SPECIFY IN THE MEMO BOX.-SOME ITEMS ARE PRE ORDERED ITEMS MEANING SHIPPING MAY TAKE LONGER THAN STANDARD SHIPPING (8-12 DAYS) AND LONGER THAN THE EXPRESS SHIPPING (5-10 DAYS).- FOR THE PRE ORDERED ITEM(S) THEY WILL BE PROCESSED 1-15 BUSINESS DAYS AFTER PAYMENT IS PROCESSED (ALLOW 1 BUSINESS DAYS FOR PROCESSING PAYMENT).- STANDARD SHIPPING IS 8-12 BUSINESS DAYS- EXPRESS SHIPPING IS 5-10 BUSINESS DAYS.*all policies apply to future and past orders*REVISED JANUARY 2014

Dear Customer,Thank you for your purchase at TbCheBadCustoms. We thank you for your patience. You will receive your order soon. TbCheBadCustoms appreciates your business and your support.We apologize for the inconvenience this maybe causing you. TbCheBadCustoms inventory shipment was...

delayed. As soon as our inventory shipment comes in your order will be completed and shipped out that same day. And you will receive an email confirmation including your tracking number. As of right now we are not sure on which day the inventory shipment will be coming in however it is expected any day now. Once again TbCheBadCustoms sincerely apologizes. Thank you for being a customer and entrusting Tbchebadcustoms. This customer was previously contacted about the shipment delay. Thank you for shopping at TbCheBadCustoms. Below is a copy of TbCheBadCustoms policies. TbCheBadCustoms only accepts returns/exchanges NO REFUNDS only store credit. There are no cancellations of orders permitted either. Customers are responsible for shipping cost on all returns. TbCheBadCustoms is not responsible for lost or stolen packages once the packages have left our premises. All packages are provided with an tracking number and all packages will be checked. If in the event the tracking information states that your package was delivered we will not be responsible for the merchandise if you claim to have not received your order. ALL PACKAGES ARE REQUIRED TO BE SIGNED! All returns/exchanges must meet the following criteria:-You must contact us within 24 hours of delivery and items must ship out the next business day. -Item must be unused, undamaged, unworn, unwashed and with all tags attached. - The item is not on sale. - The item is not an Accessory [Strictly Final Sell]. - The item is not Vintage (All Vintage items are FINALE SALE) - All Shoes must be returned in their original box unworn and undamaged. Please ship the shoes inside an additional protective shipping box. If your shoe box is returned damaged, it will be ineligible for return, and unfortunately returned back to you.If the criteria isn't met, or the item is damaged you will be ineligible for a return/exchange and your item will be returned back to you. If all  criteria is met within 7 business days a store credit will be issued. No Refunds. *NO REFUNDS. WE DO ACCEPT EXCHANGES.- SOME ITEMS ARE MADE TO ORDER (PLEASE CONFIRM YOUR SIZE BEFORE MAKING PAYMENT). - IF NEEDED BY A SPECIFIC DATE, PLEASE SPECIFY IN THE MEMO BOX.-SOME ITEMS ARE PRE ORDERED ITEMS MEANING SHIPPING MAY TAKE LONGER THAN STANDARD SHIPPING (8-12 DAYS) AND LONGER THAN THE EXPRESS SHIPPING (5-10 DAYS).- FOR THE PRE ORDERED ITEM(S) THEY WILL BE PROCESSED 1-15 BUSINESS DAYS AFTER PAYMENT IS PROCESSED (ALLOW 1 BUSINESS DAYS FOR PROCESSING PAYMENT).- STANDARD SHIPPING IS 8-12 BUSINESS DAYS- EXPRESS SHIPPING IS 5-10 BUSINESS DAYS.*If your order has not been received within 45 days you may receive a refund.*  If you purchase a product you will be prompted several times to ensure your purchase. Please do not purchase with the intent to return - THERE ARE NO REFUNDS.You hereby agree to TbCheBadCustoms website terms once your payment has been processed and confirmed and once you have checked out of the online store.As well once you go through the several prompts to ensure your order, submitting a payment is written acknowledgement of these terms and policies.*circumstantial issues may arise please contact our customer support for assistance [redacted].* *all policies apply to future and past orders* For standard shipping, it will take 8-12 business days (not to include weekends or holidays) for your item to be delivered. For express shipping, it will take 5-10 business days (not to include weekends or holidays for your item to be delivered. [redacted] standard shipping takes 2-3 business days within the continental United States after the order has been shipped and 5-10 business days worldwide after the item has been shipped. TbCheBadCustoms is not responsible for lost or stolen packages once the packages have left our premises. All packages are provided with an tracking number and all packages will be checked. If in the event the tracking information states that your package was delivered we will not be responsible for the merchandise if you claim to have not received your order. ALL PACKAGES ARE REQUIRED TO BE SIGNED! Items are delivered within the designated time-frame, however, if for whatever reason we know it will be longer than the expected time, an email will be sent and you will be notified. (Unexpected events happen day to day, however, we strive to meet the given delivery time) Some items on this website are costume made/made to order so therefore we request 1-5 business days to complete costume made orders.TbCheBadCustoms does not ship on weekends ( Friday after 5 pm until Sunday).  - IF NEEDED BY A SPECIFIC DATE, PLEASE SPECIFY IN THE MEMO BOX.-SOME ITEMS ARE PRE ORDERED ITEMS MEANING SHIPPING MAY TAKE LONGER THAN STANDARD SHIPPING (8-12 DAYS) AND LONGER THAN THE EXPRESS SHIPPING (5-10 DAYS).- FOR THE PRE ORDERED ITEM(S) THEY WILL BE PROCESSED 1-15 BUSINESS DAYS AFTER PAYMENT IS PROCESSED (ALLOW 1 BUSINESS DAYS FOR PROCESSING PAYMENT).- STANDARD SHIPPING IS 8-12 BUSINESS DAYS- EXPRESS SHIPPING IS 5-10 BUSINESS DAYS.*all policies apply to future and past orders*

I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this proposed action would not resolve my complaint.  For your reference, details of the offer I reviewed appear below.Once again I am receiving the auto response filled with the company's shipping policy. This does not address my issues. Although the policy clearly states that shipping can take up to 8-12 business days this does not support the fact that I still have not received 2 items from my order which was placed in January! This shipping time would be 5 months!!! I WANT MY ITEMS OR A FULL REFUND PERIOD!!!Regards,[redacted]