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TC's Auto and Transmission Repair

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Reviews TC's Auto and Transmission Repair

TC's Auto and Transmission Repair Reviews (1)

To whom concerned: On Aug17, *** and *** had their Chevy Suburban delivered from ShastaCalifornia to have the transmission repairedI ask why they had it towed so far to get repaired and wastold every other shop gave them a higher quoteI told them I did not want to work on it
because I wasallergic to diesel and if it had any other problems I could not work on it besides the transmission issues.They told me it runs great and had no issues, that her brother just did a major upper end engine repairItold them that the suburban might have electrical issues due to the amount of rustThe vehicle wasfrom Minnesota and was eaten up extensively and may pose a major problemThey told me they had noproblems that they knew ofVehicle was un-drivable when delivered, so was unable to check it outbefore repairI told them that I could not give them an exact quote until I had the transmission tore down tosee what parts was neededI told client that the labor was $and that would not changeThe onlyadditional fees would be the partsThe transmission had signs of being repaired before and had majordamageCalled client told them it would be around $Told me to go ahead and do the repairsWhen they picked it up on Sept.2, I told them that it ran poorly and had some electricalissuesTo get it to run right then I could make any adjustments if neededI told him what ever shop hetook it to, make sure they repair all necessary codes as the engine and transmission have to work inconjunction to each other, because they are all electronically controlledThey took the suburban back toShasta CalI don't know where they took the vehicle, but the man called and asked me some questions andI told him what was needed and that was to run correctly and at that point he told me he did not wantto drive it or do any repairs on it, because the engine ran so poorly he thought it might blow upBut hewould do what he couldI received a call on Sept6, that it was repaired and the transmission was not workingrightI called Bulldog towing and had him drive to Shasta, Ca to pick the vehicle upI told *** and ***that if it was something we done then I would cover the towGot vehicle back to shopThe vehicle didnot run any betterHad my son pull the transmission back out and I tore it back down and found that Ihad a seal failureNote: on the new rebuild kit it has a new design seal to replace old style and it wasn'tsealing properlyWent through the whole transmission again re-checking all seals and clutch tolerances.Everything checked goodReinstalled transmission in vehicle and called clientInformed them it still hadengine problems and needed to be fixed or it voids all warrantyHe refused to sign the document thatstated the requirements, so with two other individuals present I read to him so he knew what wasneededHe said he still would not sign itSo I told him I was going to sign and date it and have the othertwo individuals sign it witnessing to the factHe told he did not care and that I did not know what I wastalking aboutSo *** and *** picked it up on Sept9, and told him to let me knowA couple days laterhe called me and said it started no working rightI asked them about the repairs and they told me therewas nothing wrong with the engineSo I called Bulldog Towing and asked him to go to California andpick the vehicle up againI told *** and ***, if it was our problem I would cover the cost, if not theywould be liableAfter receiving truck at my shop, the vehicle still does not running properlyNote: I have asever allergy to diesel fuel caused from being a jet engine mechanic in the United States Air Force atwhich I am 100% disabledThat is why I can't work on the engineAnd this is the only reason I cannotwork on the diesel engineIf I get diesel on me I will DieJust had an attack Last Friday from someoneburning Diesel almost diedBut at this point just wanted to help them get it fixedSo I took to a local shop to check it out.and they could not get it to runSo I took my assistant with and had him work on it with my assistancefrom a distanceJerry's told me they got it to run and transmission to work, but suburban won't startSoI had my assistant John check with Skip and they together worked on itFound aftermarket securitysystem wasn't letting the truck startAfter removing the security system and bleeding the water off thefuel system we got truck to runThe vehicles computer was not communicating with the transmission.Called owner asked them to get a computerThey said they would and when they sent it, they sent itC.O.Dwhich they where suppose to pay forInstalled new computer and it would work intermediately, because of all the rust, so we ranaground from the battery, body, engine directly to the computer and it functioned properlyWechanged electronics in the transmission because old computer fried the electronics that we replaced inthe initial rebuildI told ***, that this was not our fault and I would like to be paidWhen they pickedtruck up in early October *** told me he was an honest person and if it worked he would pay the restof his billThe day *** picked up ***'s truck I told him when they got home to please call me and letme know how it workedNever got a call one way or the otherApproxmonths later I was told that they called, I was out with doctor appointments at theWhite City VA hospitalI got back to the shop and called them and there was no answerThen a littleover a week later *** called and I asked what was wrong and he stated that the transfer case blew upand broke the transmission and it was my fault and he wanted to take it to another shop for repairAndthat he would contribute a $to the repair for what he owed meI told him I would have to seethe vehicle first to see if it was my faultHe started screaming at me though the phone and would notstop so yes I did tell him to shut up so he would quite screamingI told no so would not authorizeanother shop to do the repairs without seeing what caused the problemThe vehicles transfer case was never worked on so if the transfer case failed causing damage tothe transmission that would not be my faultBut I do not know what is currently wrong with the vehicalas they will not let me see the truckAlso why would you volunteer to pay for part of it if it is not yourfaultI have to question this claimI have towed this truck and paid for all the parts with nocompensation even for the parts and labor that wasn't my faultNote: cracked ear of case was done buyer *** ***'s boyfriend, which he told us he crackedwhen he was working on the trucks fuel lineWe JB welded it, it was just cracked not broken and a usedtransmission case for this truck is $which they did not have money to spend on itWhich in turn I have done this same fix for other customers and never had a problemYes there is wire dangling fromunder the vehicle all the mounting brackets are rusted offYou really need to ask them to send youpicture of the truckJohn from Bulldog towing asked me if I knew they were pulling train cars with this truckTheproblem with diesel vehicles is a lot of people miss use them and overload the manufactures ratedtowing capacityThe truck has the power but the rest of the vehicle will not take itThe transfer case isall aluminum and will not take extreme weight or abuseI have had other customers use their diesel inthis way and they have blown up the transfer case which in turns explodes the back of the transmissionor cracks the case from pulling excessive weight, which the truck is not rated forMost trucks of thatcapacity usually has a tongue weight around 5,pounds and towing of 8,lbsJohn from Bull Dog towing told me if you have any questions you could call him at 541-955-9600Thanks for your time please call me with any questionsTed C*** Owner

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