We feel this situation can not be resoved to Ms***'s satisfaction, because it goes against our company policy to refund or exchange on any items that have been worn, which this policy was implemented over years ago Thank You, TC's Uniforms, INC
Complaint: [redacted] I am rejecting this response because: Just about everything Ms [redacted] has stated isn't the truthI tried on several different pairs of shoes because I needed a half sizeMy mother was present at the time of the purchaseThe sales rep consistently told the both of us how much of a better shoe the Grey's Anatomy was compared to DanskoWhen I tried on the Grey's Anatomy, it was the display shoe that I tried onWhen I went to the store to have Ms [redacted] look at the shoe she never stated anything about an odor, how can there be an odor in a shoe that was only worn three times? Again, as I stated, I will not purchase anything from themThey have showed me what kind of people they areNot only do their sales reps lie to get a sale, but the manager lies to cover up why she denied a returnShe's absolutely right, I'm my required to buy anything other than my uniforms from their place of business, but who would complain about getting extra business especially when you know that your products are overpriced? You should be gratefulBut they have lost my business and I'm the the only one who refuses to shop with them again Regards, [redacted] ***
Complaint: [redacted] I am rejecting this response because: It's easy to stay in business for years when you're the only uniform store in a small town such as Jackson, MSI never challenged the fact that I had worn the shoesI stated to [redacted] on the phone, as well as in my complaint that the shoes were worn for the three days that the sales rep told me it would take to conform to my feet for a more relaxing fitThree days of clinicals and I'm in clinicals from 7am til 1pmIt doesn't matter when I would've brought the shoes back because she would have still said they had signs of wear when I explained to her that I was sold the display shoeShe said "we do sell our display shoes here", but when she responded to this complaint she has an excuse that they only have smaller shoes on displayBut never disputed it inside the storeTC's has cameras available and I'm pretty sure the cameras will show exactly what I'm talkn aboutEither way, I will not purchase ANYTHING else from TC's other than my required uniforms and hopefully I purchased enough to last me my remaining time in nursing school Regards, [redacted] ***
TC’s Uniforms, Inc 4/11/ North State Street Jackson, MS The Revdex.com of Mississippi, Inc Avalon Way, Ste B Brandon, MS Attn: Linda Clopton Director of Dispute Resolution ID # [redacted] This is in reference to the complaint that was filed on 4/4/by [redacted] *** We are coming up on our 25th year anniversary, with many years of business experience we find it necessary to put in place and to follow store policies and procedures We are honest people and take pride in our business Customer service is very important to us that is why we ask Ms [redacted] to bring in the shoes even though she stated she had been wearing them We make it a point to see any items before making a judgment call But, clearly after seeing the shoes we knew the wearing of the shoes had been for more than a few hours and outside of a carpet area and no manufacture defectIf at any way possible we could have exchanged the shoes we would have, however because of our many years of experience we find it to be only fair to all our customers to follow our company policies We really hate that Ms [redacted] feels the way she does regarding our decision, but again due to the wearing shown on the shoes we are not able to exchange for another pair or refund her money back Regards, [redacted] Administrative Assistant TC’s Uniforms, Inc 601-981- [redacted] @tcsums.com
We feel this situation can not be resoved to Ms***'s satisfaction, because it goes against our company policy to refund or exchange on any items that have been worn, which this policy was implemented over years ago Thank You, TC's Uniforms, INC
Complaint: [redacted] I am rejecting this response because: Just about everything Ms [redacted] has stated isn't the truthI tried on several different pairs of shoes because I needed a half sizeMy mother was present at the time of the purchaseThe sales rep consistently told the both of us how much of a better shoe the Grey's Anatomy was compared to DanskoWhen I tried on the Grey's Anatomy, it was the display shoe that I tried onWhen I went to the store to have Ms [redacted] look at the shoe she never stated anything about an odor, how can there be an odor in a shoe that was only worn three times? Again, as I stated, I will not purchase anything from themThey have showed me what kind of people they areNot only do their sales reps lie to get a sale, but the manager lies to cover up why she denied a returnShe's absolutely right, I'm my required to buy anything other than my uniforms from their place of business, but who would complain about getting extra business especially when you know that your products are overpriced? You should be gratefulBut they have lost my business and I'm the the only one who refuses to shop with them again Regards, [redacted] ***
Complaint: [redacted] I am rejecting this response because: It's easy to stay in business for years when you're the only uniform store in a small town such as Jackson, MSI never challenged the fact that I had worn the shoesI stated to [redacted] on the phone, as well as in my complaint that the shoes were worn for the three days that the sales rep told me it would take to conform to my feet for a more relaxing fitThree days of clinicals and I'm in clinicals from 7am til 1pmIt doesn't matter when I would've brought the shoes back because she would have still said they had signs of wear when I explained to her that I was sold the display shoeShe said "we do sell our display shoes here", but when she responded to this complaint she has an excuse that they only have smaller shoes on displayBut never disputed it inside the storeTC's has cameras available and I'm pretty sure the cameras will show exactly what I'm talkn aboutEither way, I will not purchase ANYTHING else from TC's other than my required uniforms and hopefully I purchased enough to last me my remaining time in nursing school Regards, [redacted] ***
TC’s Uniforms, Inc 4/11/ North State Street Jackson, MS The Revdex.com of Mississippi, Inc Avalon Way, Ste B Brandon, MS Attn: Linda Clopton Director of Dispute Resolution ID # [redacted] This is in reference to the complaint that was filed on 4/4/by [redacted] *** We are coming up on our 25th year anniversary, with many years of business experience we find it necessary to put in place and to follow store policies and procedures We are honest people and take pride in our business Customer service is very important to us that is why we ask Ms [redacted] to bring in the shoes even though she stated she had been wearing them We make it a point to see any items before making a judgment call But, clearly after seeing the shoes we knew the wearing of the shoes had been for more than a few hours and outside of a carpet area and no manufacture defectIf at any way possible we could have exchanged the shoes we would have, however because of our many years of experience we find it to be only fair to all our customers to follow our company policies We really hate that Ms [redacted] feels the way she does regarding our decision, but again due to the wearing shown on the shoes we are not able to exchange for another pair or refund her money back Regards, [redacted] Administrative Assistant TC’s Uniforms, Inc 601-981- [redacted] @tcsums.com