TCA Vapor

Thanks *** for your feedback. I'm very sorry about your experience at
our store. We discussed with all our team members about how to
provide proper customer service. We used your example as a re-coaching
tool to improve our customer service. As the
manager, I take all feedback very seriously, both the positive and negative
ones. I'm very sad that we did not meet your expectations. I'm hoping
that we have an opportunity to earn back your business, go over the
specifics of your experience at our store, answer any questions you may
have, and offer you a full refund on your products. My
email is *** or I can be reached at ***. Thanks again for your time and look forward to hearing from you soon