Complaint: [redacted] I am rejecting this response because: TC Contracting did not obtain a building permit to allow an inspection on the work that still is not completedThe company was not properly registered with a valid contractor's license at the time the contract was signed and the work beganThe contract , invoice, estimate was found not to be valid as it was missing the contractor's license information.I was to receive a copy of the contract at signing and was told it would be emailed to me on 9/29/I never received this contract until later when they were requesting paymenton November 2,The contract was signed with a witness for $This was to include the deck sealed and paintedThe deck was inclusive of the stairwell to the basement door as all daylight basements The deck is one entity and the attached stair guard for the basement is what is is stated as stairs on the estimate I do have photographs of the original deck and work specified to the contractorThere was another estimate that did show the breakdown in more detailThe deck finished and the stairs finished and sealed would be $for an additional $they were to extend and apply gutters to the front porchI paid $at the signing of the contract post dated to 10/03/ The crew left the work on the deck Wednesday The deck at this point does not meet codeI have photos of missing joist bracketsThe ones that do have brackets that are not attached correctly The stairs do not meet codeAll the stairs lean in a downward to the concrete pad at the bottomThe first step is off one inch and the rest down to a least 1?'Only one step was attempted to be shimmed and it is 1/" off levelThe triangles on the sides of the stairs are from 7" to 8" that would let a child fall throughthere are several cosmetic damages to the deckThe handrails were not attached correctly to allow a grip as you walk down the stairs or return back upThe deck was never sealed and painted I have sealed and painted all horizontal surfaces to try and prevent any further damageThere is a gap of inches between the deck and the stairs were a small child could fall throughThis gap is 67" off the ground Sincerely, [redacted]
I was contacted by Jason G [redacted] and he promised to make it rightAll the appointments or meetings were always a no show or cancelled by Jason The last call to set up a meeting was Monday December That was to cancel Monday’s meeting to TuesdayWhen he didn’t show Tuesday I sent a text “ Forget something”He called and had another excuseI have not heard from him sinceJason seems to promise but can never fulfill his obligations I had hoped he could just clean up the messI postponed other contractors so he could finishIf he can’t manage his company to complete the job correct I guess it is time to go forward
Complaint: [redacted] I am rejecting this response because: TC Contracting did not obtain a building permit to allow an inspection on the work that still is not completedThe company was not properly registered with a valid contractor's license at the time the contract was signed and the work beganThe contract , invoice, estimate was found not to be valid as it was missing the contractor's license information.I was to receive a copy of the contract at signing and was told it would be emailed to me on 9/29/I never received this contract until later when they were requesting paymenton November 2,The contract was signed with a witness for $This was to include the deck sealed and paintedThe deck was inclusive of the stairwell to the basement door as all daylight basements The deck is one entity and the attached stair guard for the basement is what is is stated as stairs on the estimate I do have photographs of the original deck and work specified to the contractorThere was another estimate that did show the breakdown in more detailThe deck finished and the stairs finished and sealed would be $for an additional $they were to extend and apply gutters to the front porchI paid $at the signing of the contract post dated to 10/03/ The crew left the work on the deck Wednesday The deck at this point does not meet codeI have photos of missing joist bracketsThe ones that do have brackets that are not attached correctly The stairs do not meet codeAll the stairs lean in a downward to the concrete pad at the bottomThe first step is off one inch and the rest down to a least 1?'Only one step was attempted to be shimmed and it is 1/" off levelThe triangles on the sides of the stairs are from 7" to 8" that would let a child fall throughthere are several cosmetic damages to the deckThe handrails were not attached correctly to allow a grip as you walk down the stairs or return back upThe deck was never sealed and painted I have sealed and painted all horizontal surfaces to try and prevent any further damageThere is a gap of inches between the deck and the stairs were a small child could fall throughThis gap is 67" off the ground Sincerely, [redacted]
I was contacted by Jason G [redacted] and he promised to make it rightAll the appointments or meetings were always a no show or cancelled by Jason The last call to set up a meeting was Monday December That was to cancel Monday’s meeting to TuesdayWhen he didn’t show Tuesday I sent a text “ Forget something”He called and had another excuseI have not heard from him sinceJason seems to promise but can never fulfill his obligations I had hoped he could just clean up the messI postponed other contractors so he could finishIf he can’t manage his company to complete the job correct I guess it is time to go forward