In March 2014, TD completed our roof in a timely fashionWe have spread the word and given him other business On June 20th, rain came in to the house in one room only We thought maybe it's the gutterIt wasn'tOn June 30th, we contacted TD with photos of the water spotsThey said they would be out that weekI had to contact them again to have them come out They said they didn't forget about us, but I was the one contacting themThey weren't contacting us The son in law came with a coworker to look at the roof on July 1stThe owner and his son in law came out to put an adhesive on the roof until it stopped raining on July 5th They next day we texted them saying it didn't work and now the ceiling was growing moldThe owner apologized saying they were waiting for the rain to stopI understand rain delays roofingI'm more upset with the lack of communication and the house falling apartIt is now July 12th and they have not fixed the issue
In March 2014, TD completed our roof in a timely fashion. We have spread the word and given him other business. On June 20th, rain came in to the house in one room only. We thought maybe it's the gutter. It wasn't. On June 30th, we contacted TD with photos of the water spots. They said they would be out that week. I had to contact them again to have them come out. They said they didn't forget about us, but I was the one contacting them. They weren't contacting us. The son in law came with a coworker to look at the roof on July 1st. The owner and his son in law came out to put an adhesive on the roof until it stopped raining on July 5th. They next day we texted them saying it didn't work and now the ceiling was growing mold. The owner apologized saying they were waiting for the rain to stop. I understand rain delays roofing. I'm more upset with the lack of communication and the house falling apart. It is now July 12th and they have not fixed the issue.
In March 2014, TD completed our roof in a timely fashionWe have spread the word and given him other business On June 20th, rain came in to the house in one room only We thought maybe it's the gutterIt wasn'tOn June 30th, we contacted TD with photos of the water spotsThey said they would be out that weekI had to contact them again to have them come out They said they didn't forget about us, but I was the one contacting themThey weren't contacting us The son in law came with a coworker to look at the roof on July 1stThe owner and his son in law came out to put an adhesive on the roof until it stopped raining on July 5th They next day we texted them saying it didn't work and now the ceiling was growing moldThe owner apologized saying they were waiting for the rain to stopI understand rain delays roofingI'm more upset with the lack of communication and the house falling apartIt is now July 12th and they have not fixed the issue
In March 2014, TD completed our roof in a timely fashion. We have spread the word and given him other business. On June 20th, rain came in to the house in one room only. We thought maybe it's the gutter. It wasn't. On June 30th, we contacted TD with photos of the water spots. They said they would be out that week. I had to contact them again to have them come out. They said they didn't forget about us, but I was the one contacting them. They weren't contacting us. The son in law came with a coworker to look at the roof on July 1st. The owner and his son in law came out to put an adhesive on the roof until it stopped raining on July 5th. They next day we texted them saying it didn't work and now the ceiling was growing mold. The owner apologized saying they were waiting for the rain to stop. I understand rain delays roofing. I'm more upset with the lack of communication and the house falling apart. It is now July 12th and they have not fixed the issue.