An email was sent to your company last week. The details were in the email confirming payment being mailed from US Bank on April 11 for both of your claims. It will probably take about four days to receive the checks as we do not know which branch is mailing them to you. We do...
thank you for your patience and for understanding the tremendous number of claims against each of the brokers. We do not always notify a claimant of the settlement, as it is just mailed with all information. If for any reason you fail to receive your checks as the email notification to you stated please let us know. [redacted]
To whom it may concern, After much more research we have found that (by confirmation by clients), [redacted] has paid some of the claims mentioned in our first rebuttal. We did, however receive a new claim this week from [redacted] ([redacted]) of unpaid freight in the amount of $2350.00. Customer invoice # [redacted]. Attached will be the paper work for back up. Tili Logistics also state that they have not received payment for their invoice # [redacted]. Claim fees are always $175.00 per claim. She has known this since starting up her BMC-85 with our company. You will note the copy of the invoice showing the first ten claim fees that she paid in August of 2015. She still owes for two more invoices of claim fees which are attached and itemized. Claim fees are not to be taken from the trust funds and we have not done that. Claims do take time and much effort to validate and when you have to question the circumstances repeatedly there is just cause for fees. We do prefer brokers to pay their carriers in a timely manner and there are no problems. If we are given instructions to pay the two remaining claims and the invoices for fees from the trust, we can do that if directed and the remainder paid to [redacted]. If she chooses to pay the two claims and our invoices for fees, we will issue the trust funds in the account directly to her from [redacted]. We have been unable to verify one of the accounts that she stated was paid as the accounting system was changed and her client is trying to verify payment for us. As stated previously, we do not hold funds when they are not needed for claims. We have asked repeatedly about clearing up her account. We thought it was ending when we suddenly got another claim into our office. It was mailed August 11. We do hope that there are not any more. We do value our reputation and try to abide by the guidelines set forth by the [redacted]. This lady has causes us much problems and we would like to resolve the issue. Please let us know if there are specifics to do in this case so that we do not have to resort to legal counsel and incur more expense. If we have to resort to that measure it will cost her legal fees. All we ask is the same as before, Pay the carriers, pay our invoices and you will be paid by the bank $10,000.00. They use postal service, but we can have it overnighted to you. Regards, [redacted] (8/16/15)
We will be paying the claim as listed. We were waiting until the authority was revoked and a waiting time of six months for any additional claims to come in on the broker. The claim is being paid in full from our “bill pay” system. ($1950.00) It may take approximately 8 days for...
the client to receive his payment. The statute of limitations for freight bills to be submitted is eighteen months after date of delivery. We are not waiting that long to pay out on this broker however. We tried to explain to the carrier about the FMCSA guidelines, but he was a bit impatient and filed a complaint with the Revdex.com. I will check back in about a week or two to see if they have sent you proof of their receipt of payment. If not, we will get it from our bank. We do not want our rating ruined by this carrier.
[redacted]TDF Financial Services, Inc14742 Newport Ave., Suite 104Tustin, CA 92780Ph. (714)680-5220, Fax (714)680-5223
[redacted], I am not attaching any papers to this claim. We have been in the process of closing the file for [redacted] (broker), for several months. We will pay Allstate Construction and Remodeling within the next ten days their pro-rated portion of all funds. The [redacted] will...
issue a check to their company in the amount of $4550.00. This amount will be final settlement to their claim. Although the papers are not adequate, we do feel that this company did transport the freight and are entitled to some funding. As trucking companies/carriers have eighteen months to file suit for this type of claim, we have accelerated the process of closing due to the number of claims presented. We thank you for your patience. [redacted]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this proposed action would not resolve my complaint. For your reference, details of the offer I reviewed appear below.
We have provided all copies as per the requested emails received. We do not keep sending same ones, we are only sending the ones that they have requested.
Also, $875 claim fees? I have asked TDF for a copy of the contract and they will not provide it. Please provide a copy of the contract that indicated $175 in claim fees.
They charged us over $1700 in claim fees and now they want another $875. There is no contract that states they will be charging $175. That was not part of the contract.
We want our $10,000 back along with the past claim fees that they charged. Total due bak is $11,700.00
This bond was cancelled over 8 months ago.
We have also send complaints to Attorney General offices in [redacted]
Regards,
[redacted]
To whom it may concern,
After much more research we have found that (by confirmation by clients), [redacted] has paid some of the claims mentioned in our first rebuttal. We did, however receive a new claim this week from [redacted] ([redacted]) of unpaid freight in the amount of $2350.00. Customer invoice # [redacted]. Attached will be the paper work for back up. Tili Logistics also state that they have not received payment for their invoice # [redacted]. Claim fees are always $175.00 per claim. She has known this since starting up her BMC-85 with our company. You will note the copy of the invoice showing the first ten claim fees that she paid in August of 2015. She still owes for two more invoices of claim fees which are attached and itemized. Claim fees are not to be taken from the trust funds and we have not done that. Claims do take time and much effort to validate and when you have to question the circumstances repeatedly there is just cause for fees. We do prefer brokers to pay their carriers in a timely manner and there are no problems. If we are given instructions to pay the two remaining claims and the invoices for fees from the trust, we can do that if directed and the remainder paid to [redacted]. If she chooses to pay the two claims and our invoices for fees, we will issue the trust funds in the account directly to her from [redacted]. We have been unable to verify one of the accounts that she stated was paid as the accounting system was changed and her client is trying to verify payment for us. As stated previously, we do not hold funds when they are not needed for claims. We have asked repeatedly about clearing up her account. We thought it was ending when we suddenly got another claim into our office. It was mailed August 11. We do hope that there are not any more.
We do value our reputation and try to abide by the guidelines set forth by the [redacted]. This lady has causes us much problems and we would like to resolve the issue. Please let us know if there are specifics to do in this case so that we do not have to resort to legal counsel and incur more expense. If we have to resort to that measure it will cost her legal fees.
All we ask is the same as before, Pay the carriers, pay our invoices and you will be paid by the bank $10,000.00. They use postal service, but we can have it overnighted to you. Regards, [redacted] (8/16/15)
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution would be satisfactory to me. I will wait for the business to perform this action and, if it does, will consider this complaint resolved. I am totally satisfied with the resolution from this company.
Regards,
[redacted]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution would be satisfactory to me. I will wait for the business to perform this action and, if it does, will consider this complaint resolved.
Regards,
[redacted]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this proposed action would not resolve my complaint. For your reference, details of the offer I reviewed appear below.We have provided all copies as per the requested emails received. We do not keep sending same ones, we are only sending the ones that they have requested.Also, $875 claim fees? I have asked TDF for a copy of the contract and they will not provide it. Please provide a copy of the contract that indicated $175 in claim fees.They charged us over $1700 in claim fees and now they want another $875. There is no contract that states they will be charging $175. That was not part of the contract.We want our $10,000 back along with the past claim fees that they charged. Total due bak is $11,700.00This bond was cancelled over 8 months ago. We have also send complaints to Attorney General offices in [redacted]
Regards,
[redacted]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution would be satisfactory to me. I will wait for the business to perform this action and, if it does, will consider this complaint resolved.
Regards,
[redacted]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this proposed action would not resolve my complaint. For your reference, details of the offer I reviewed appear below.[redacted] was a trailer moved in 09/03/2014- that is 2 years old. This paperwork was provided to TDF over 3 times. Pictures of the damage trailer, [redacted] that states damages. I am attaching the [redacted] which states the damages. Again, this is 2 years old. TDF denied the claim back than, [redacted] re filed and it was deniedTili Logistic was paid. I don't know whom you spoke to they were paid over 6 months ago. Attached is the copy of the check. We want our $10,000 refund. There is no room for negotiation.. We have asked repeatedly for a copy of the contract and TDF will not provide it. We are hereby demanding our $10,000 refund before we seeking civil action against TDF for failure to refund on a bond. Please send our$10,000 check to via [redacted]
[redacted]
We willl not accept anything less, and this will not come to a close until we have our $10,000 back.Thank you [redacted]
[redacted], I spoke with you a couple of days ago and am attaching information regarding one of the most important complaints. [redacted] of Freight Fox asking for monies returned from his BMC-85. I believe when you read the attachments you will understand why no funding can be released...
for the following reasons: 1. He has unpaid invoices to carriers totaling $50,500 plus fees. Mr. [redacted] states that he can prove full payment, but has yet to submit proof.2. His corporation in Nevada is in default and does not give any information with regards to location other than a virtual office and all other information shows his operations in Canada3. Mr. [redacted] has a web site showing the Canadian operations and indicates that he has an additional office operation in the United States. 4. All freight booked to carriers were showing they would be paid from his Canadian operation. He touts the information that because he used the Canadian information to move freight and kept the U.S. / Nevada authority clean we could not cancel his authority. Although, continually using the information and appearance of a much larger operation in both the U.S. and Canada.5. He borrowed money from TDF, and did not return the funds.6. It appears to us to be a fraudulent operation when deliberately using only one of the addresses and claiming both. He has not placed enough funds with us in either account to pay the claims as presented.7. I have done a search in Canada and cannot find any such company or operation with the corporate information he furnished copies of, therefore is operating business with only one valid (the one in Nevada) corporation which is now in default.8. He borrowed $20,000.00 and our only collateral is $20,000 still with us under the second number.9. Freight Fox appears, according to their website, and social media, to be still operating in the same manner. He has no active broker authority. His authority for the MC operation in Canada was revoked by the FMCSA in June 2016. The listing for Nevada was revoked in September 2016. Our position with this complaint is that of a complete denial of any further business dealings with Mr. [redacted] or his company. Respectfully, [redacted] TDF Financial Services, Inc14742 Newport Ave., Suite 104Tustin, CA 92780
[redacted] [redacted] [redacted]
It is true that I did not get his messages and that of others. My email address is officially: [redacted].org. It was formally [redacted]@att.net. I was unaware that they were not being forwarded properly through the system. Since that time I have been...
answering and making calls. I did contact Mr. [redacted] regarding this complaint and that he had a claim to place on a broker.The broker is McNeely Transportation & Logistics, Inc. This is not an ordinary claim as the funds are held by the broker's bank in the form of a letter of credit and does take a much longer time to process. When I contacted Mr. [redacted] he assured me the complaint was that no person had returned his calls. He also said he would contact the Revdex.com to have the complaint removed. Although this end of the complaint is complete, we have not finished our business with Lamb Auto Transport yet. If you need further information on this matter please contact me again. Regards,K. [redacted]
An email was sent to your company last week. The details were in the email confirming payment being mailed from US Bank on April 11 for both of your claims. It will probably take about four days to receive the checks as we do not know which branch is mailing them to you. We do...
thank you for your patience and for understanding the tremendous number of claims against each of the brokers. We do not always notify a claimant of the settlement, as it is just mailed with all information. If for any reason you fail to receive your checks as the email notification to you stated please let us know. [redacted]
To whom it may concern, After much more research we have found that (by confirmation by clients), [redacted] has paid some of the claims mentioned in our first rebuttal. We did, however receive a new claim this week from [redacted] ([redacted]) of unpaid freight in the amount of $2350.00. Customer invoice # [redacted]. Attached will be the paper work for back up. Tili Logistics also state that they have not received payment for their invoice # [redacted]. Claim fees are always $175.00 per claim. She has known this since starting up her BMC-85 with our company. You will note the copy of the invoice showing the first ten claim fees that she paid in August of 2015. She still owes for two more invoices of claim fees which are attached and itemized. Claim fees are not to be taken from the trust funds and we have not done that. Claims do take time and much effort to validate and when you have to question the circumstances repeatedly there is just cause for fees. We do prefer brokers to pay their carriers in a timely manner and there are no problems. If we are given instructions to pay the two remaining claims and the invoices for fees from the trust, we can do that if directed and the remainder paid to [redacted]. If she chooses to pay the two claims and our invoices for fees, we will issue the trust funds in the account directly to her from [redacted]. We have been unable to verify one of the accounts that she stated was paid as the accounting system was changed and her client is trying to verify payment for us. As stated previously, we do not hold funds when they are not needed for claims. We have asked repeatedly about clearing up her account. We thought it was ending when we suddenly got another claim into our office. It was mailed August 11. We do hope that there are not any more. We do value our reputation and try to abide by the guidelines set forth by the [redacted]. This lady has causes us much problems and we would like to resolve the issue. Please let us know if there are specifics to do in this case so that we do not have to resort to legal counsel and incur more expense. If we have to resort to that measure it will cost her legal fees. All we ask is the same as before, Pay the carriers, pay our invoices and you will be paid by the bank $10,000.00. They use postal service, but we can have it overnighted to you. Regards, [redacted] (8/16/15)
We will be paying the claim as listed. We were waiting until the authority was revoked and a waiting time of six months for any additional claims to come in on the broker. The claim is being paid in full from our “bill pay” system. ($1950.00) It may take approximately 8 days for...
the client to receive his payment. The statute of limitations for freight bills to be submitted is eighteen months after date of delivery. We are not waiting that long to pay out on this broker however. We tried to explain to the carrier about the FMCSA guidelines, but he was a bit impatient and filed a complaint with the Revdex.com. I will check back in about a week or two to see if they have sent you proof of their receipt of payment. If not, we will get it from our bank. We do not want our rating ruined by this carrier.
[redacted]TDF Financial Services, Inc14742 Newport Ave., Suite 104Tustin, CA 92780Ph. (714)680-5220, Fax (714)680-5223
[redacted], I am not attaching any papers to this claim. We have been in the process of closing the file for [redacted] (broker), for several months. We will pay Allstate Construction and Remodeling within the next ten days their pro-rated portion of all funds. The [redacted] will...
issue a check to their company in the amount of $4550.00. This amount will be final settlement to their claim. Although the papers are not adequate, we do feel that this company did transport the freight and are entitled to some funding. As trucking companies/carriers have eighteen months to file suit for this type of claim, we have accelerated the process of closing due to the number of claims presented. We thank you for your patience. [redacted]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this proposed action would not resolve my complaint. For your reference, details of the offer I reviewed appear below.
We have provided all copies as per the requested emails received. We do not keep sending same ones, we are only sending the ones that they have requested.
Also, $875 claim fees? I have asked TDF for a copy of the contract and they will not provide it. Please provide a copy of the contract that indicated $175 in claim fees.
They charged us over $1700 in claim fees and now they want another $875. There is no contract that states they will be charging $175. That was not part of the contract.
We want our $10,000 back along with the past claim fees that they charged. Total due bak is $11,700.00
This bond was cancelled over 8 months ago.
We have also send complaints to Attorney General offices in [redacted]
Regards,
[redacted]
To whom it may concern,
After much more research we have found that (by confirmation by clients), [redacted] has paid some of the claims mentioned in our first rebuttal. We did, however receive a new claim this week from [redacted] ([redacted]) of unpaid freight in the amount of $2350.00. Customer invoice # [redacted]. Attached will be the paper work for back up. Tili Logistics also state that they have not received payment for their invoice # [redacted]. Claim fees are always $175.00 per claim. She has known this since starting up her BMC-85 with our company. You will note the copy of the invoice showing the first ten claim fees that she paid in August of 2015. She still owes for two more invoices of claim fees which are attached and itemized. Claim fees are not to be taken from the trust funds and we have not done that. Claims do take time and much effort to validate and when you have to question the circumstances repeatedly there is just cause for fees. We do prefer brokers to pay their carriers in a timely manner and there are no problems. If we are given instructions to pay the two remaining claims and the invoices for fees from the trust, we can do that if directed and the remainder paid to [redacted]. If she chooses to pay the two claims and our invoices for fees, we will issue the trust funds in the account directly to her from [redacted]. We have been unable to verify one of the accounts that she stated was paid as the accounting system was changed and her client is trying to verify payment for us. As stated previously, we do not hold funds when they are not needed for claims. We have asked repeatedly about clearing up her account. We thought it was ending when we suddenly got another claim into our office. It was mailed August 11. We do hope that there are not any more.
We do value our reputation and try to abide by the guidelines set forth by the [redacted]. This lady has causes us much problems and we would like to resolve the issue. Please let us know if there are specifics to do in this case so that we do not have to resort to legal counsel and incur more expense. If we have to resort to that measure it will cost her legal fees.
All we ask is the same as before, Pay the carriers, pay our invoices and you will be paid by the bank $10,000.00. They use postal service, but we can have it overnighted to you. Regards, [redacted] (8/16/15)
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution would be satisfactory to me. I will wait for the business to perform this action and, if it does, will consider this complaint resolved. I am totally satisfied with the resolution from this company.
Regards,
[redacted]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution would be satisfactory to me. I will wait for the business to perform this action and, if it does, will consider this complaint resolved.
Regards,
[redacted]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this proposed action would not resolve my complaint. For your reference, details of the offer I reviewed appear below.We have provided all copies as per the requested emails received. We do not keep sending same ones, we are only sending the ones that they have requested.Also, $875 claim fees? I have asked TDF for a copy of the contract and they will not provide it. Please provide a copy of the contract that indicated $175 in claim fees.They charged us over $1700 in claim fees and now they want another $875. There is no contract that states they will be charging $175. That was not part of the contract.We want our $10,000 back along with the past claim fees that they charged. Total due bak is $11,700.00This bond was cancelled over 8 months ago. We have also send complaints to Attorney General offices in [redacted]
Regards,
[redacted]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution would be satisfactory to me. I will wait for the business to perform this action and, if it does, will consider this complaint resolved.
Regards,
[redacted]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this proposed action would not resolve my complaint. For your reference, details of the offer I reviewed appear below.[redacted] was a trailer moved in 09/03/2014- that is 2 years old. This paperwork was provided to TDF over 3 times. Pictures of the damage trailer, [redacted] that states damages. I am attaching the [redacted] which states the damages. Again, this is 2 years old. TDF denied the claim back than, [redacted] re filed and it was deniedTili Logistic was paid. I don't know whom you spoke to they were paid over 6 months ago. Attached is the copy of the check. We want our $10,000 refund. There is no room for negotiation.. We have asked repeatedly for a copy of the contract and TDF will not provide it. We are hereby demanding our $10,000 refund before we seeking civil action against TDF for failure to refund on a bond. Please send our$10,000 check to via [redacted]
[redacted]
We willl not accept anything less, and this will not come to a close until we have our $10,000 back.Thank you [redacted]
[redacted], I spoke with you a couple of days ago and am attaching information regarding one of the most important complaints. [redacted] of Freight Fox asking for monies returned from his BMC-85. I believe when you read the attachments you will understand why no funding can be released...
for the following reasons: 1. He has unpaid invoices to carriers totaling $50,500 plus fees. Mr. [redacted] states that he can prove full payment, but has yet to submit proof.2. His corporation in Nevada is in default and does not give any information with regards to location other than a virtual office and all other information shows his operations in Canada3. Mr. [redacted] has a web site showing the Canadian operations and indicates that he has an additional office operation in the United States. 4. All freight booked to carriers were showing they would be paid from his Canadian operation. He touts the information that because he used the Canadian information to move freight and kept the U.S. / Nevada authority clean we could not cancel his authority. Although, continually using the information and appearance of a much larger operation in both the U.S. and Canada.5. He borrowed money from TDF, and did not return the funds.6. It appears to us to be a fraudulent operation when deliberately using only one of the addresses and claiming both. He has not placed enough funds with us in either account to pay the claims as presented.7. I have done a search in Canada and cannot find any such company or operation with the corporate information he furnished copies of, therefore is operating business with only one valid (the one in Nevada) corporation which is now in default.8. He borrowed $20,000.00 and our only collateral is $20,000 still with us under the second number.9. Freight Fox appears, according to their website, and social media, to be still operating in the same manner. He has no active broker authority. His authority for the MC operation in Canada was revoked by the FMCSA in June 2016. The listing for Nevada was revoked in September 2016. Our position with this complaint is that of a complete denial of any further business dealings with Mr. [redacted] or his company. Respectfully, [redacted] TDF Financial Services, Inc14742 Newport Ave., Suite 104Tustin, CA 92780
[redacted] [redacted] [redacted]
It is true that I did not get his messages and that of others. My email address is officially: [redacted].org. It was formally [redacted]@att.net. I was unaware that they were not being forwarded properly through the system. Since that time I have been...
answering and making calls. I did contact Mr. [redacted] regarding this complaint and that he had a claim to place on a broker.The broker is McNeely Transportation & Logistics, Inc. This is not an ordinary claim as the funds are held by the broker's bank in the form of a letter of credit and does take a much longer time to process. When I contacted Mr. [redacted] he assured me the complaint was that no person had returned his calls. He also said he would contact the Revdex.com to have the complaint removed. Although this end of the complaint is complete, we have not finished our business with Lamb Auto Transport yet. If you need further information on this matter please contact me again. Regards,K. [redacted]