TDG Enterprises

I am responding to let you know I did speak to them and have also given them a full refundWe never had a chance to work with the customer because they did not give information to us while they were here and the comment card and letter sent in the mail I still have not received.I explained that when our phones are busy they do transfer to sister locations and we do have locations that have attached Jacuzzi tubs and gas fireplacesI told them the next time they stay to personally call or email me so I can make sure to get them a room with a firm mattress and pre inspect all issues they had.I refunded them $today back on the original credit card they usedJeanette H [redacted] jh [redacted] @sybaris.comGeneral ManagerSybaris Club IndianapolisW 86th Indianapolis, IN 46260317-337-

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution would be satisfactory to me. 
Regards,
[redacted]

I am responding to let you know I did speak to them and have also given them a full refund. We never had a chance to work with the customer because they did not give information to us while they were here and the comment card and letter sent in the mail I still have not received.I explained that...

when our phones are busy they do transfer to sister locations and we do have 2 locations that have attached Jacuzzi tubs and gas fireplaces. I told them the next time they stay to personally call or email me so I can make sure to get them a room with a firm mattress and pre inspect all issues they had.I refunded them $440.33 today back on the original credit card they used. Jeanette H[redacted]@sybaris.comGeneral ManagerSybaris Club Indianapolis5466 W 86th Indianapolis, IN 46260317-337-9000