TDH Mechanical replaced a capacitor on customers condenser in order to start up the unit as the unit would not start We stand behind this diagnosis and repair I dealt with Mr [redacted] directly with his numerous calls, while trying to resolve his issues We are not always able to resolve issues within an hour Mr [redacted] wanted results very quickly, we responded within hoursWe did quote, in addition to capacitor, installing refrigerant into his AC system at our 2nd service call Mr [redacted] was adamant that he did not need original part we replaced (capacitor) We stand behind our diagnosis that he needed capacitor He wanted old part or refund We do not keep old parts Mr [redacted] is a returning customer and in good faith we refunded Mr [redacted] his money per request We advised that we did not want to do any further work for Mr*** After last speaking with Mr [redacted] he was happy with resolution -Jacquie [redacted] , TDH Mechanical, Inc
TDH Mechanical replaced a capacitor on customers condenser in order to start up the unit as the unit would not start We stand behind this diagnosis and repair I dealt with Mr [redacted] directly with his numerous calls, while trying to resolve his issues We are not always able to resolve issues within an hour Mr [redacted] wanted results very quickly, we responded within hoursWe did quote, in addition to capacitor, installing refrigerant into his AC system at our 2nd service call Mr [redacted] was adamant that he did not need original part we replaced (capacitor) We stand behind our diagnosis that he needed capacitor He wanted old part or refund We do not keep old parts Mr [redacted] is a returning customer and in good faith we refunded Mr [redacted] his money per request We advised that we did not want to do any further work for Mr*** After last speaking with Mr [redacted] he was happy with resolution -Jacquie [redacted] , TDH Mechanical, Inc
Had a new ac compressor, condenser coil, and lines ranVery honest and straight forward! Good work to match