Team Factory Direct

RE: ID # *** - *** *** ***Mr, *** has been in touch with the sales manager *** *** at Team Factory Direct in which we said to forward the bill to us from Lion country KIA and we will reimburse him.Sincerely, *** ***
Sales
Manager Team Factory Direct
rd ave Duncansville PA

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this does not resolve my complaintTeam Factory Direct told me it was overlooked by a certified mechanic, and showed me no paper trail and if it was overlooked why did they have to reimburse me the $220.12? Plus I had to pay $for the exhaust to be welded back togetherI have all my bills from the shops that my truck was inThank youFor your reference, details of the offer I reviewed appear below
Regards,
*** ***

I.D# *** *** * *** Dear Ms***, Mr*** purchased a Chevy Silverado Hybrid, an November 15th, The Vehicle was purchased "As - Is" with no warrantyThe vehicle has been driven over 4,miles since purchaseMr*** requested assistance after the purchased
the vehicle toward a repair on December 6th In the amount of $220.12, in which Team did assist and payAny further questions please do not hesitate, Sinceiely, James L***General Manager

I.D# *** *** * *** Dear Ms***, Mr*** purchased a Chevy Silverado Hybrid, an November 15th, The Vehicle was purchased "As - Is" with no warrantyThe vehicle has been driven over 4,miles since purchaseMr*** requested assistance after the purchased
the vehicle toward a repair on December 6th In the amount of $220.12, in which Team did assist and payAny further questions please do not hesitate, Sinceiely, James L***General Manager

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this does not resolve my complaint. Team Factory Direct told me it was overlooked by a certified mechanic, and showed me no paper trail and if it was overlooked why did they have to reimburse me the $220.12? Plus I had to pay $36 for the exhaust to be welded back together. I have all my bills from the shops that my truck was in. Thank you. For your reference, details of the offer I reviewed appear below.
Regards,
[redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me. 
Regards,
[redacted]

Review: Purchased an automobile from dealer my complaint to them at the time was the TPMS light was on (tire pressure monitor system) was told that is normal and is suppose to be on. Not knowing if it true or not. After purchasing vehicle and proceeded home and calling an authorized Kia dealer ( L[redacted]) and told them the situation that the TPMS light was on and is that normal? Their response was NO and that the system has a problem with a tire monitor within the system and was told it could be somewhat expensive to repair. If the dealer (Team Factory Direct) would have checked out my complaint at the time and not just tell me its normal. I feel that an authorized dealer should repair and the seller reimburse me for the repair from the Kia dealer..Desired Settlement: Be able to have repair done at an authorized dealer and submit repair statement to Team Factory direct.

Business

Response:

RE: ID # [redacted] - [redacted]Mr, [redacted] has been in touch with the sales manager [redacted] at Team Factory Direct in which we said to forward the bill to us from Lion country KIA and we will reimburse him.Sincerely, [redacted] Sales Manager Team Factory Direct 1601 3 rd ave Duncansville PA 16635814.696.1656

Consumer

Response:

I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.