IN my contract it stated I could give days notice for terminationI gave notice and told them they could no longer charge my credit card otherwise it would be fraud (I did this after reading how many complaints are filed for golds continuously charging credit cards) I just now received a communication that they sent my account to collections and they NEVER cancelled my agreement so the amount they sent to collections is not realThey refuse to work with me or talk to me on this, and the owner accused me of trying to scam him out of money Never has a company treated me with such disrespectAll I wanted was to cancel a membership for a while, I don't need to scam out of a membership- I have over credit rating and pay every cent I owe
As per contract I had requested cancellation for the reason of leaving the area for CollegeEvery time I try and contact the general manager I am ignoredShe is never at the location and refuses to answer emails so she can pretend that nothing happened and she can continue collectionEmployees are told to direct all of their problems to her email where she conveniently ignores themI had requested cancellation days prior, as per contract, and have email proof of itI had tried again and she told me I needed to have days prior notification, where then I provided the old email and she conveniently ignored me once againI refuse to pay the current bill as I should have had cancellation processed and now it will build up and adversely impact my credit
Golds Gym decided all on their own to use my credit card for one membership to also pay off another membership that is not connected
to the first They seem to use *** *** as a shield to local behavior which is illegal
I recently submitted a request to have my membership canceledI was advised that because I do not have a permanent disability I was unable to do so, after providing a letter clearly stating that I am not able to perform any physical activities of any kind I first submitted this request to *** *** who directed me to no one after advising me my letter from my surgeon was insufficientI reached out to the corporate Twitter account and for over a month and received no response until I was advised that they reached out to the franchisee who would then reach out to meThe owner RON of the location then emailed me over a month after my request with a backhanded apology claiming he had the same back injury as me and that he was informed to continue a healthy and active lifestyleHe is not a doctor and does not know my current situation or the nature of my injuryHere is his exact email:
“*** I apologize that your frustrated w/ cancelling your membershipAccording to the
Due to surgery and a doctor’s note, I have not been to the gym since August I have an extended agreement for TRX classes with a credit of $ I provided a doctor’s note and I have asked for my credit back since the contract does not state non refundableI have nerve damage and will not attempt lifting anything that could cause reoccurring or further damage To-date no refund has been provided
I'm currently have membership with gold gym, I'm moving to new house tomorrow that's about miles from the club, also my son was diagnosed with special need issues and cannot leave him alone or be able to go to the gym I contacted the gym requesting an early termination but they are refusing and stating I'm not miles away I told them it's hardship for me to go to the gym and cannot drive miles each way plus my son medical issues They told me to contact *** *** *** which I did and they said it's up to the club if they can cancel or not
IN my contract it stated I could give days notice for terminationI gave notice and told them they could no longer charge my credit card otherwise it would be fraud (I did this after reading how many complaints are filed for golds continuously charging credit cards) I just now received a communication that they sent my account to collections and they NEVER cancelled my agreement so the amount they sent to collections is not realThey refuse to work with me or talk to me on this, and the owner accused me of trying to scam him out of money Never has a company treated me with such disrespectAll I wanted was to cancel a membership for a while, I don't need to scam out of a membership- I have over credit rating and pay every cent I owe
As per contract I had requested cancellation for the reason of leaving the area for CollegeEvery time I try and contact the general manager I am ignoredShe is never at the location and refuses to answer emails so she can pretend that nothing happened and she can continue collectionEmployees are told to direct all of their problems to her email where she conveniently ignores themI had requested cancellation days prior, as per contract, and have email proof of itI had tried again and she told me I needed to have days prior notification, where then I provided the old email and she conveniently ignored me once againI refuse to pay the current bill as I should have had cancellation processed and now it will build up and adversely impact my credit
Golds Gym decided all on their own to use my credit card for one membership to also pay off another membership that is not connected
to the first They seem to use *** *** as a shield to local behavior which is illegal
I recently submitted a request to have my membership canceledI was advised that because I do not have a permanent disability I was unable to do so, after providing a letter clearly stating that I am not able to perform any physical activities of any kind I first submitted this request to *** *** who directed me to no one after advising me my letter from my surgeon was insufficientI reached out to the corporate Twitter account and for over a month and received no response until I was advised that they reached out to the franchisee who would then reach out to meThe owner RON of the location then emailed me over a month after my request with a backhanded apology claiming he had the same back injury as me and that he was informed to continue a healthy and active lifestyleHe is not a doctor and does not know my current situation or the nature of my injuryHere is his exact email:
“*** I apologize that your frustrated w/ cancelling your membershipAccording to the
Due to surgery and a doctor’s note, I have not been to the gym since August I have an extended agreement for TRX classes with a credit of $ I provided a doctor’s note and I have asked for my credit back since the contract does not state non refundableI have nerve damage and will not attempt lifting anything that could cause reoccurring or further damage To-date no refund has been provided
I'm currently have membership with gold gym, I'm moving to new house tomorrow that's about miles from the club, also my son was diagnosed with special need issues and cannot leave him alone or be able to go to the gym I contacted the gym requesting an early termination but they are refusing and stating I'm not miles away I told them it's hardship for me to go to the gym and cannot drive miles each way plus my son medical issues They told me to contact *** *** *** which I did and they said it's up to the club if they can cancel or not