Team Nissan

Golds Gym decided all on their own to use my credit card for one membership to also pay off another membership that is not connected to the first They seem to use [redacted] as a shield to local behavior which is illegal

Response:Spoke with Mr [redacted] resolved the service issues he had experienceAfter performing a multi-point inspection his truck was pulled out of the shop without the oil change being completedThe following day we addressed the issue and completed the work with many apologies to Mr [redacted] Normally this would never happenHowever our current working conditions have caused us some extra confusion during our day to dayDuring the recovery from our recent fire we continue to identify and address issues to eliminate confusion and ensure our flow of business is as smooth as possible given our current state

From: [redacted] [mailto: [redacted] ] Sent: Wednesday, March 25, 6:PMTo: [redacted] Subject: Website: Complaint Response Business Response to a ComplaintComplaint ID#: [redacted] Company Name:Team NissanCompany Contact:***Company Phone: [redacted] Company Email: [redacted] Person Who Sent the Complaint: [redacted] ***Staff Member: [redacted] Response:Rain per our conversation early today I stated this customer ( [redacted] ) purchased a vehicle understanding that the vehicle was a fresh trade in vehicle and that Team Nissan didn't have the title to the SuzukiMy salesman Bill instructed the customer that he is not able to take delivery of the vehicle until Team Nissan has the Title to the SuzukiCustomer understood completely and knew he would have to wait two-three weeks for the bank to release the title to the SuzukiCustomer didn't want to wait and contacted Bill and decided to purchase another vehicle At this point Bennie has bought another vehicle from Team Nissan and is a happy Team Nissan customerany questions please contact myself [redacted] at [redacted]

I recently submitted a request to have my membership canceledI was advised that because I do not have a permanent disability I was unable to do so, after providing a letter clearly stating that I am not able to perform any physical activities of any kind I first submitted this request to [redacted] who directed me to no one after advising me my letter from my surgeon was insufficientI reached out to the corporate Twitter account and for over a month and received no response until I was advised that they reached out to the franchisee who would then reach out to meThe owner RON of the location then emailed me over a month after my request with a backhanded apology claiming he had the same back injury as me and that he was informed to continue a healthy and active lifestyleHe is not a doctor and does not know my current situation or the nature of my injuryHere is his exact email: “ [redacted] I apologize that your frustrated w/ cancelling your membershipAccording to the

I'm currently have membership with gold gym, I'm moving to new house tomorrow that's about miles from the club, also my son was diagnosed with special need issues and cannot leave him alone or be able to go to the gym I contacted the gym requesting an early termination but they are refusing and stating I'm not miles away I told them it's hardship for me to go to the gym and cannot drive miles each way plus my son medical issues They told me to contact [redacted] which I did and they said it's up to the club if they can cancel or not

Response:Team Nissan is happy to refund the deposit, but the deposit was taken on a Credit Card so Team Nissan Physically needs the Credit Card to be credited backWe can not cut a check for the refund unless the deposit was made using cash or check

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Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted] and find that this resolution is satisfactory to me. I however will not be able to drive there with her credit card until possibly the weekend of 4/29. Whom should I speak with once I arrive so that there will be no issues or time delay in getting my refund?
Regards,
[redacted]

From: [redacted] [mailto:[redacted]] Sent: Wednesday, March 25, 2015 6:02 PMTo: [redacted]Subject: Website: Complaint Response Business Response to a ComplaintComplaint ID#:[redacted]Company Name:Team NissanCompany Contact:[redacted]Company...

Phone:[redacted]Company Email:[redacted]Person Who Sent the Complaint:[redacted]Staff Member:[redacted]Response:Rain per our conversation early today I stated this customer ([redacted]) purchased a vehicle understanding that the vehicle was a fresh trade in vehicle and that Team Nissan didn't have the title to the 2006 Suzuki. My salesman Bill instructed the customer that he is not able to take delivery of the vehicle until Team Nissan has the Title to the 2006 Suzuki. Customer understood completely and knew he would have to wait two-three weeks for the bank to release the title to the 2006 Suzuki. Customer didn't want to wait and contacted Bill and decided to purchase another vehicle At this point Bennie has bought another vehicle from Team Nissan and is a happy Team Nissan customer. any questions please contact myself [redacted] at [redacted]

Response:Spoke with Mr. [redacted] resolved the service issues he had experience. After performing a multi-point inspection his truck was pulled out of the shop without the oil change being completed. The following day we addressed the issue and completed the work with many apologies to Mr. [redacted]....

Normally this would never happen. However our current working conditions have caused us some extra confusion during our day to day. During the recovery from our recent fire we continue to identify and address issues to eliminate confusion and ensure our flow of business is as smooth as possible given our current state.

Review: I dropped my truck off on Tuesday night for a service appointment and oil change that was scheduled for 8am on Wednesday morning. My truck had still not been in for it's appointment by 5pm. When I was finally able to pick up my truck on Friday morning, I asked the shop manager if my oil change had been completed, and he verified that it was indeed changed. I remitted my payment of $40 for the oil change and returned home with my vehicle. Once home, I checked my dip stick, only to see that my oil was black, and that my oil filter had not been changed. I called the secretary of Team Nissan to explain my frustration and to see how this would be rectified. After denying the situation, initially, she explained that they planned to do the oil change next week when my truck was back in for repairs, and that they would not charge me AGAIN, and offered a free car wash. I was not satisfied with that as I had already paid for the oil change, and detail my truck myself. Of course I should not be charged a second time. The secretary then hung up on me and I have yet to hear back from anyone in the service department.Desired Settlement: Not only would I like to be refunded for the oil change that I was charged for and didn't receive, I would also like compensation for the gas consumption on behalf of my wife's vehicle which she must use to take me back to the service center (dropping me off and taking me back to pick up my vehicle), as well as my gas consumption for having to unnecessarily return to the service center. Furthermore I would like to be compensated for my and my wife's time for having to drive another round trip.

Business

Response:

Response:Spoke with Mr. [redacted] resolved the service issues he had experience. After performing a multi-point inspection his truck was pulled out of the shop without the oil change being completed. The following day we addressed the issue and completed the work with many apologies to Mr. [redacted]. Normally this would never happen. However our current working conditions have caused us some extra confusion during our day to day. During the recovery from our recent fire we continue to identify and address issues to eliminate confusion and ensure our flow of business is as smooth as possible given our current state.

Review: I bought a car, (suv). on Sat ,Mar 7th, it was advertised on the dealers website , paid 3000 cash for the car and was told I could not take the car until the finance company sent the check for the the car that the sell purchased thru the finance company , that was last wed when this was sopposed to happen it is now almost a week later and still no car I keep getting the run around about a car I have paid for already. can you please help me ?Desired Settlement: I would like the car I have paid for !!

Business

Response:

From: [redacted] [mailto:[redacted]] Sent: Wednesday, March 25, 2015 6:02 PMTo: [redacted]Subject: Website: Complaint Response