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Tech Automation, Inc.

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Tech Automation, Inc. Reviews (2)

This is a project that was done for at the [redacted]e a friend to the company at cost as a favor. We would like to start by saying This bracket was never broken upon installation but some[redacted]e after installation. As another favor a replacement bracket was sent out that Mrs [redacted] claims she never received...

we have since sent them 2 sets of bracket in they event they break another one they will be covered. This has all been done at no cost to them. We would also like to point out that [redacted] is a very upstanding employee in this company and had he broken the item he would have informed both the client and [redacted]. This is just an unfortunate issue that this Mrs [redacted] has blow way out of proportion.  Should you be reading this and would like references as to the workmanship Tech Automation can provide please contact us and we can provide many references for you to contact. Please don't judge us on this one angry person looking to get repairs done for free by blaming the wrong party.

[A default letter is provided here which indicates your acceptance of the business's response.  If you wish, you may update it before sending it.
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find this matter resolved. Though his installer did in fact break the piece upon installation (he knows as well as acknowledged it at the [redacted]e) I was never sent the part as requested several [redacted]es by [redacted] by E-mail, text and Facebook. Until I made this complaint with the Revdex.com my request went ignored. I  consider the matter resolved as they have sent me 2 parts to replace the damaged ones, but don't agree with Mr. [redacted]s' suggestion that it was not his companies doing. 
Regards,
[redacted]

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Address: 1713 Larchwood Dr Ste B, Troy, Michigan, United States, 48083-2233

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