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Tech Spec Home Inspection Service, Inc.

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Reviews Tech Spec Home Inspection Service, Inc.

Tech Spec Home Inspection Service, Inc. Reviews (3)

I am rejecting this response because:The home inspector qualified in his report other areas that he was unable to check because of personal belongings.However he notes the crack in the wall, gives his opinion of the remedy for the crack, and does not state that due to personal belongings he is unable to check the cause of the crack further-and the home inspector also failed to mention that he admitted he had missed this problem and was willing to refund my money-which he did not.  I told him that would be fine, but what about this bigger issue-The home inspector also fails to mention in his report that he admitted to me that he missed this problem and was going to have his wife email me their insurance information-which she did not-This home inspectors web site says-don't buy a home without having it inspected-and goes on about how well qualified he is to inspect homes.  So is the home inspection industry just a scam?  Do they not feel any moral obligation to stand behind their work?  Why does he use the Revdex.com on his site- to show he is accountability, relliable, also noting how long he has been a member.  However, why would he not allow his insurance company to come visit the home and file a claim and let adjusters make the decision?  All he has done is dodge and delay-if you are in a reputable business and have an issue, why would you not have adjusters come out and look at the complaint?

Re: Property of [redacted], Loda IL I was contacted by phone on April 3th, 2017 from [redacted]’s mother about an inspection I preformed for [redacted].  I was headed out of the house, told her I would have to look up report and contact her later.  I called on the 5th and the 6th with no...

answer.  No voicemail was left.  I received a certified letter on April 8th.  Office was closed.  I contacted [redacted] on Monday the 10th via phone call, and let him know I would check my schedule that afternoon and let him know when I could come out and check the basement wall.  A text was sent to [redacted] informing him that I could be out at 2 p.m. April 11th.  He text back ”That good, we will be there”.  I arrived at 2 p.m. at [redacted]. Loda.  He was not there, but his mother and father were present.  I looked at the basement wall and did see the bowing wall.  I stated I wanted to look at my pictures on office computer of the inspection. Spoke with [redacted] that afternoon letting him know that I did see the bowing wall during inspection.  Stated that the basement wall had several items, floor to ceiling, up against wall and large blanket with Logo hanging from wall.  My view was obstructed.  He asked when I would get my Insurance Agents contact info to him.  My insurance agent did not want me to divulge that information to [redacted].  [redacted] called early Thursday morning wanting to know if I spoke to my agent.  I hadn’t that morning, since their office was closed.  Around 9 am I contacted insurance company and claims representative was out of the office due to a Easter vacation.  I asked if I could receive a phone call the following Monday morning. I let [redacted] know by text and he stated “ Monday it is [redacted], no more delays, we need this addressed Monday morning”.  I texted him “this is not a delay, the guy is on a holiday break”.  On Monday the 17th of April, I did receive a phone call and spoke with my insurance agent.  He asked for information pertaining to the inspection, I emailed him said information immediately.  I emailed [redacted], letting him know all information was sent to insurance agent April 17th.  [redacted] mother contacted me again on the 17th , but I was with clients and could not answer her at that time.  No voicemail was left.  On April 19th at 9:49 am I received another phone call from [redacted]’s mother wanting to know about situation.  I stated to her “everything was in the insurance agents hands at that time, nothing I can do but wait”.  She was rude once again and hung up, at 9:55 am I text her “You are not my client, your son was, I do not care to speak with you again on this matter, nor can I”.  Then I received the letter from Revdex.com claiming that the complaint was submitted on April 17th 2017.  Complaint was customer service, as you can see from the account of my ledger, contact was ongoing between parties involved.  Information had already been sent to insurance company before complaint was filed.  Maybe [redacted] didn’t check his email on Monday morning.  I assume his mother filed complaint on his behalf.  I am not authorized to communicate with other parties unless written authorization has been sent to me in which no authorization has ever been sent to me from [redacted].  In the letter, [redacted] stated “that I missed the problem” which is incorrect.  I told him I did not observe the bowing wall due to the personal belongings and concealment of wall from owners of house during the time of inspection.  If [redacted] or his mother would of bothered to look up the state by-laws for home inspection in the state of Illinois, this is a visual inspection.  I am not to move belonging during inspection.  I suggested to [redacted] that he might want to contact his real estate agent about course of action against homeowners since this was not on the disclosure. [redacted] DoehringTech Spec Home Inspection Service Inc.

When I spoke with [redacted], I had noted to him that I did not see the bowing wall.  The reason I did not see it, due to and I stated to [redacted] that the Seller had personal belongings from floor to ceiling concealing the spot where the bow in the wall was.  I stated that there was a desk, with a hutch on top, a large banner hanging from the sill plate, a treadmill stacked with boxes and other belongings.  I cannot report what I cannot see.  There was a note in the inspection report stating such.  I suggested to him that he may want to contact his real estate agent and seek compensation from seller who concealed the bow.  I found out from the his realtor that there was a disclosure about the cracks in the basement wall but not the bowing wall.  I found the cracks which were not covered by belongings, and is stated in the inspection report. Did [redacted] and his agent do a pre-closing walk thru when all of the property vacated ie all personal belongs and furniture removed before the closing? Why wasn’t I informed of the disclosure prior to the inspection, when [redacted] had to sign off on it. I did say I would refund his money due to the issue.  However he had to sign a disclosure form releasing me from any potential damages.  He stated that would be fine, but what about the bigger issue? Expense to repair would be larger than refund to fix the wall.  Therefore refund was never submitted.  The only reason I offered to refund his money is because I felt bad about the situation, however that does not mean responsibility is on me.    In a telephone conversation I told [redacted] that my wife would send insurance contact information to him.  When I spoke to my insurance company they stated DO NOT GIVE HIM OUT OUR PHONE NUMBER.  I have never filed a claim with my insurance company in 17+ years, therefore I was unaware of the process and time constraints.  The insurance company denied the claim due to failure of a signed inspection agreement, sent to [redacted] with inspection report that he received, but didn’t sign and return as the email requested.  Therefore insurance company did not send out claim adjuster to the property in question. I have not dodged or delayed this situation.  It does take time, and I am not the one making decisions for the insurance company, that is their process.  I let [redacted] know as soon as I received a certified letter in the mail that the claim was denied. On a side note, his mother informed me that She co-owns a concrete company that employees her husband and son [redacted]. Sincerely, [redacted] DoehringTech Spec Home Inspection Service Inc.

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Address: PO Box 3554, Champaign, Illinois, United States, 61826

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