Techko Maid Inc

[redacted], This is in response to  Claim # [redacted]—Mr. [redacted] Techko Model S201  Solar Yard Alarm & Garden Light.We discontinued manufacturing this product about 5 years ago.   There was a 1 year Limited Warranty on this product.We have not sold this product in...

about 5 years and do not have any parts for it.We have researched our records and do not find where Mr. [redacted] called or sent an e-mail to our company.   We answer thephone and e-mails all day, and help numerous consumers with any problem they are having.   Our web site was down fora couple weeks, being reconstructed during that time.   We will be sending Mr. [redacted] our model  S096 Solar window Alarm & S086 battery operated window alarm for his inconvenience.  Regards,[redacted]Executive Vice PresidentTechko Maid, Inc.

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution would be satisfactory to me.  I will wait for the business to perform this action and, if it does, will consider this complaint resolved.
Regards,
[redacted]

Review: I received a product from this company as a gift. #S201 - Solar Yard Alarm and Light. I need a replacement part. I have tried to contact the company via email and phone and no one answers the phone or returns my emails.Desired Settlement: I want to know if they have a replacement for this model.

Business

Response:

[redacted], This is in response to Claim # [redacted]—Mr. [redacted] Techko Model S201 Solar Yard Alarm & Garden Light.We discontinued manufacturing this product about 5 years ago. There was a 1 year Limited Warranty on this product.We have not sold this product in about 5 years and do not have any parts for it.We have researched our records and do not find where Mr. [redacted] called or sent an e-mail to our company. We answer thephone and e-mails all day, and help numerous consumers with any problem they are having. Our web site was down fora couple weeks, being reconstructed during that time. We will be sending Mr. [redacted] our model S096 Solar window Alarm & S086 battery operated window alarm for his inconvenience. Regards,[redacted]Executive Vice PresidentTechko Maid, Inc.

Consumer

Response:

I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution would be satisfactory to me. I will wait for the business to perform this action and, if it does, will consider this complaint resolved.

Regards,