technology techniques automobile

MsBrenda Freeman The Revdex.com K Street, N.W., 10" Floor Washington, LOC 2000S-3404RE: [redacted] / Complaint ID # [redacted] Dear [redacted] ,In regards to the above-mentioned complaint, please note that the engine was rebuilt with high performance internal parts, and unfortunately, there is NO WARRANTY on these partsHowever, as a courtesy to the customer, the engine is being re-done at the Camp SpringsMachine Shop.A discussion has been had with the customer regarding the engine being re-done and he appears to be very satisfied with this resolution.If this matter requires further discussion, please feel free to contact me at the address and/or number above.Thank you for your attention to this matter

[To assist us in bringing this matter to a close, you must give us a reason why you are rejecting the responseIf no reason is received your complaint will be closed as Answered]
Complaint: ***
I am rejecting this response because:*** *** *** *** was referred by a neighbor about Technology Techniques his neighbor stated that they do a wonderful job on engine work*** had wanted to put a new high performance engine in his *** *** so he went to the shop and spoke to Marlon the mechanic about putting a new engine in his truckwe had priced one on *** ***Which was a high performance for 7,he explained that as wellMarlon said that he could do the work for him then he convenience *** that he could rebuild with brand new part's and it wouldn't cost as much as it would to put a brand new one in with laborSo *** a greed so Marlon stated that it would cost 6,and he would need a deposit so he can start ordering the partsApril *** brought a deposit 2,so from there on every time Marlon called *** he needed more money so *** or I brought money when ever he called and said he need more money for partsSo when June came we dropped the truck off June 21,so he can start the repairMarlon told *** that he would have to get the truck tuned with Dino because he was putting high performance parts in and he had a Mechanic friend that specializes in tuning with dino that will do that partSo in August Marlon called and said the truck was ready to go to *** in Glen Burnie Maryland we could not drive it it will have to be towed up thereSo we had it towed by *** up there a two days later *** called and said that the check engine light was on and he couldn't continue with tunning because there was to many code's coming up so that would have to be fixed before he could continueSo we called back to Marlon and let him know what was said to us by *** and *** had stated he would call Marlon as wellSo we told Marlon that we would not pay for towing again cause the truck should have been right before it was sent up there so he had to pick it up from ***'s and he didAfter that Marlon had the truck for a month then the truck was sent it back to *** again *** called *** and I and said that he did what he could but Marlon should have did a better job that bill was $So *** went back up Glen Burnie to pick up the truck Two days later he brought the truck back to Marlon because it wouldn't stay started and and had called *** and he said that's why he said he did all he could doMarlon said that the truck needs to warm up and *** told he that Thier wasn't any oil or fluids in the truck and that the Air condition wasn't working so he put all fluids in and said he would have to bring it back to fix the air one a couple of daysIn which he did at this time the truck was still not staying running even after letting it warm upWe came back and forth with this problem and Marlon said nothing was wrong so we took it to the shop in Lorton VA to find out what was wrong with the truckAs of now we picked the truck back up from the shop Saturday December 31,because Bunnie called and said it was readySo when we got there Hurb said it's wasn't best to drive until we had it put back on the dino againSo when had it towed to the shop in Lorton once again. Regards,
*** ***

[To assist us in bringing this matter to a close, you must give us a reason why you are rejecting the responseIf no reason is received your complaint will be closed as Answered]
Complaint: ***
I am rejecting this response because:*** *** *** *** was referred by a neighbor about Technology Techniques his neighbor stated that they do a wonderful job on engine work*** had wanted to put a new high performance engine in his *** *** so he went to the shop and spoke to Marlon the mechanic about putting a new engine in his truckwe had priced one on *** ***Which was a high performance for 7,he explained that as wellMarlon said that he could do the work for him then he convenience *** that he could rebuild with brand new part's and it wouldn't cost as much as it would to put a brand new one in with laborSo *** a greed so Marlon stated that it would cost 6,and he would need a deposit so he can start ordering the partsApril *** brought a deposit 2,so from there on every time Marlon called *** he needed more money so *** or I brought money when ever he called and said he need more money for partsSo when June came we dropped the truck off June 21,so he can start the repairMarlon told *** that he would have to get the truck tuned with Dino because he was putting high performance parts in and he had a Mechanic friend that specializes in tuning with dino that will do that partSo in August Marlon called and said the truck was ready to go to *** in Glen Burnie Maryland we could not drive it it will have to be towed up thereSo we had it towed by *** up there a two days later *** called and said that the check engine light was on and he couldn't continue with tunning because there was to many code's coming up so that would have to be fixed before he could continueSo we called back to Marlon and let him know what was said to us by *** and *** had stated he would call Marlon as wellSo we told Marlon that we would not pay for towing again cause the truck should have been right before it was sent up there so he had to pick it up from ***'s and he didAfter that Marlon had the truck for a month then the truck was sent it back to *** again *** called *** and I and said that he did what he could but Marlon should have did a better job that bill was $So *** went back up Glen Burnie to pick up the truck Two days later he brought the truck back to Marlon because it wouldn't stay started and and had called *** and he said that's why he said he did all he could doMarlon said that the truck needs to warm up and *** told he that Thier wasn't any oil or fluids in the truck and that the Air condition wasn't working so he put all fluids in and said he would have to bring it back to fix the air one a couple of daysIn which he did at this time the truck was still not staying running even after letting it warm upWe came back and forth with this problem and Marlon said nothing was wrong so we took it to the shop in Lorton VA to find out what was wrong with the truckAs of now we picked the truck back up from the shop Saturday December 31,because Bunnie called and said it was readySo when we got there Hurb said it's wasn't best to drive until we had it put back on the dino againSo when had it towed to the shop in Lorton once again. Regards,
*** ***

MsBrenda Freeman The Revdex.com K Street, N.W., 10" Floor Washington, LOC 2000S-3404RE: *** *** / Complaint ID #***Dear *** ***,In regards to the above-mentioned complaint, please note that the engine was rebuilt with high performance internal parts, and
unfortunately, there is NO WARRANTY on these partsHowever, as a courtesy to the customer, the engine is being re-done at the Camp SpringsMachine Shop.A discussion has been had with the customer regarding the engine being re-done and he appears to be very satisfied with this resolution.If this matter requires further discussion, please feel free to contact me at the address and/or number above.Thank you for your attention to this matter

Ms. Brenda Freeman The Revdex.com 141 1 K Street, N.W., 10" Floor Washington, LOC 2000S-3404RE: [redacted] / Complaint ID #[redacted]Dear [redacted],In regards to the above-mentioned complaint, please note that the engine was rebuilt with high performance internal parts, and...

unfortunately, there is NO WARRANTY on these parts. However, as a courtesy to the customer, the engine is being re-done at the Camp SpringsMachine Shop.A discussion has been had with the customer regarding the engine being re-done and he appears to be very satisfied with this resolution.If this matter requires further discussion, please feel free to contact me at the address and/or number above.Thank you for your attention to this matter.