From: [redacted] Sent: Friday, July 25, 10:PM To: drteam Cc: [redacted] Subject: Case # [redacted] To Dispute Resolution Team, I appreciate you, Revdex.com, allowing Glamour Dogs Salon to dispute this case I will address the following things: 1st License 2nd Shop tools, equipment and products 3rd Services First, groomers are not required to have licenses I am a certified groomer I accomplished this by completing a grooming course In 1996, a local school of pet grooming opened in Houston The owners and I groomed dogs in Huntington Beach CA prior to opening the grooming academy I was thier lead trainer that taught basic and advance courses I've trained many professional groomers You can find my certificate and other credentials hanging next to our check out area (please see attached) Second, I purchase top quality grooming equipment and supplies We have professional stainless steel tubs and cages, tables and grooming equipment Stainless steel is the best material for cages and tubs (cleans easily, corrosion resistant, sanitary) Groomers Best makes the tubs, cages and tables In addition, I use top quality blades and scissors I have a professional mobile company sharpen them routinely to ensure quality Furthermore, I've tried many shampoos and conditioners over my experience Many of our shampoos and conditioners cost more than $per gallon I could use less expensive shampoos and conditioners but found what we use gets them clean and does not dry out their skin Premium shampoo and conditioner is included in our packages (no up charge) Please see attached pic Lastly, services were completed We do not work on cars We work on dogs Some are great, others are naughty Some get excited, scared and etc My staff and I take great care to ensure the dog has a comfortable grooming experience Its is all about the dogs (sorry owners) I take extreme pride in what I do Dogs are my passion...that is why I do what I do Once again...Revdex.com...Thanks for the opportunity to respond Feel free to come check us out any time We do use a cute pic of a dog in a bucket sometimes on our marketing pieces See attached We don't wash dogs in buckets :) Thanks, ***
From: [redacted]
Sent: Friday, July 25, 2014 10:57 PM
To: drteam
Cc: [redacted]
Subject: Case # [redacted]
To Dispute Resolution Team,
I appreciate you, Revdex.com, allowing Glamour...
Dogs Salon to dispute this case. I will address the following 3 things:
1st. License
2nd. Shop tools, equipment and products
3rd. Services
First, groomers are not required to have licenses. I am a certified groomer. I accomplished this by completing a grooming course. In 1996, a local school of pet grooming opened in Houston. The owners and I groomed dogs in Huntington Beach CA prior to opening the grooming academy. I was thier lead trainer that taught basic and advance courses. I've trained many professional groomers. You can find my certificate and other credentials hanging next to our check out area (please see attached).
Second, I purchase top quality grooming equipment and supplies. We have professional stainless steel tubs and cages, tables and grooming equipment. Stainless steel is the best material for cages and tubs (cleans easily, corrosion resistant, sanitary). Groomers Best makes the tubs, cages and tables. In addition, I use top quality blades and scissors. I have a professional mobile company sharpen them routinely to ensure quality. Furthermore, I've tried many shampoos and conditioners over my experience. Many of our shampoos and conditioners cost more than $40 per gallon. I could use less expensive shampoos and conditioners but found what we use gets them clean and does not dry out their skin. Premium shampoo and conditioner is included in our packages (no up charge). Please see attached pic.
Lastly, services were completed. We do not work on cars. We work on dogs. Some are great, others are naughty. Some get excited, scared and etc. My staff and I take great care to ensure the dog has a comfortable grooming experience. Its is all about the dogs (sorry owners). I take extreme pride in what I do. Dogs are my passion...that is why I do what I do.
Once again...Revdex.com...Thanks for the opportunity to respond. Feel free to come check us out any time.
We do use a cute pic of a dog in a bucket sometimes on our marketing pieces. See attached. We don't wash dogs in buckets :)
From: [redacted] Sent: Friday, July 25, 10:PM To: drteam Cc: [redacted] Subject: Case # [redacted] To Dispute Resolution Team, I appreciate you, Revdex.com, allowing Glamour Dogs Salon to dispute this case I will address the following things: 1st License 2nd Shop tools, equipment and products 3rd Services First, groomers are not required to have licenses I am a certified groomer I accomplished this by completing a grooming course In 1996, a local school of pet grooming opened in Houston The owners and I groomed dogs in Huntington Beach CA prior to opening the grooming academy I was thier lead trainer that taught basic and advance courses I've trained many professional groomers You can find my certificate and other credentials hanging next to our check out area (please see attached) Second, I purchase top quality grooming equipment and supplies We have professional stainless steel tubs and cages, tables and grooming equipment Stainless steel is the best material for cages and tubs (cleans easily, corrosion resistant, sanitary) Groomers Best makes the tubs, cages and tables In addition, I use top quality blades and scissors I have a professional mobile company sharpen them routinely to ensure quality Furthermore, I've tried many shampoos and conditioners over my experience Many of our shampoos and conditioners cost more than $per gallon I could use less expensive shampoos and conditioners but found what we use gets them clean and does not dry out their skin Premium shampoo and conditioner is included in our packages (no up charge) Please see attached pic Lastly, services were completed We do not work on cars We work on dogs Some are great, others are naughty Some get excited, scared and etc My staff and I take great care to ensure the dog has a comfortable grooming experience Its is all about the dogs (sorry owners) I take extreme pride in what I do Dogs are my passion...that is why I do what I do Once again...Revdex.com...Thanks for the opportunity to respond Feel free to come check us out any time We do use a cute pic of a dog in a bucket sometimes on our marketing pieces See attached We don't wash dogs in buckets :) Thanks, ***
From: [redacted]
Sent: Friday, July 25, 2014 10:57 PM
To: drteam
Cc: [redacted]
Subject: Case # [redacted]
To Dispute Resolution Team,
I appreciate you, Revdex.com, allowing Glamour...
Dogs Salon to dispute this case. I will address the following 3 things:
1st. License
2nd. Shop tools, equipment and products
3rd. Services
First, groomers are not required to have licenses. I am a certified groomer. I accomplished this by completing a grooming course. In 1996, a local school of pet grooming opened in Houston. The owners and I groomed dogs in Huntington Beach CA prior to opening the grooming academy. I was thier lead trainer that taught basic and advance courses. I've trained many professional groomers. You can find my certificate and other credentials hanging next to our check out area (please see attached).
Second, I purchase top quality grooming equipment and supplies. We have professional stainless steel tubs and cages, tables and grooming equipment. Stainless steel is the best material for cages and tubs (cleans easily, corrosion resistant, sanitary). Groomers Best makes the tubs, cages and tables. In addition, I use top quality blades and scissors. I have a professional mobile company sharpen them routinely to ensure quality. Furthermore, I've tried many shampoos and conditioners over my experience. Many of our shampoos and conditioners cost more than $40 per gallon. I could use less expensive shampoos and conditioners but found what we use gets them clean and does not dry out their skin. Premium shampoo and conditioner is included in our packages (no up charge). Please see attached pic.
Lastly, services were completed. We do not work on cars. We work on dogs. Some are great, others are naughty. Some get excited, scared and etc. My staff and I take great care to ensure the dog has a comfortable grooming experience. Its is all about the dogs (sorry owners). I take extreme pride in what I do. Dogs are my passion...that is why I do what I do.
Once again...Revdex.com...Thanks for the opportunity to respond. Feel free to come check us out any time.
We do use a cute pic of a dog in a bucket sometimes on our marketing pieces. See attached. We don't wash dogs in buckets :)
Thanks,
[redacted]