Teck Real Estate Services Inc

Complaint: ***I am rejecting this response because: the truth is not bein toldfor I did not reject the cleaning sevicesWhen the cleaning team arrived they were not prepared to deal with the raw sewage all over the placeThey told me that they were only to clean flat surfaces an not to move any of my belongingsso what is the point to mop the floor an that's it the place is ok to live in?? These verbal commitments are just that verbal nothing in writingI' am still living in hotel rooms an being forced out of my home an nobody has done anything to helpit is a complete lie that I was offered a place to stay next doorI'm outraged the way teck is handling this matterI asked the owner of teck what it was that his company provided an in response I got hung up onall of my belongings are currently in the driveway of where I live under a tarpAn in the back of my truck this is not except able for someone who is paying rent.. Sincerely,*** ***

#1  tenant called at 4:26 pm and again at 4:30 pm Sat. June 4th
#2 I returned his call at 6:44 pm
#3 I called [redacted] Septic at 6:59 pm.
#4 At approx.11am on June 5th [redacted] is at the residence to correct the problem
#5 At approx. 11:45 am June 5th  [redacted] Cleaning service was...

at the residence to start cleaning process.  Tenant [redacted] would not remove his personal belongings stating the they were required to clean his furniture as well.  He was informed that they were there to clean the premises and owners property only.  [redacted] refused to let them start work.
#6 At 12:30 pm June 5th Angie C[redacted] from Teck Properties was at the residence to help with needed communication and clarification of procedure.
#7 At approx.1:15 pm [redacted]s clean up team is at the residence and does an estimate to do clean up and repair.
#8 At 3:15 pm June 5th Kevin T[redacted], Owner of Teck Properties is at the residence as well.
#9 [redacted], Kevin, and Angie, have a conversation about condition of premises prior to the sewage back up. [redacted] states that he was not happy with the front door in particular as the base of the door is rotted, along with other complaints from [redacted].  We all agree that [redacted] would be charged no rent for the month of June 2016 and that we would mutually agree to terminate the month to month tenancy immediately with no penalties.  Giving [redacted] the ability to move with no penalties.
 
Since that time it has been an on going issue with several times [redacted] mentioning he would be moving his belongings, and several times [redacted] saying he could not find a place.  We offered him a free room to stay in at the larger home on the property, he has refused this on 3 separate occasions.