Teczilla

Revdex.com of Metro Washington DCMar 16 (8 days ago)to me ---------- Forwarded message ----------From: [redacted] <[redacted]>Date: Sun, Mar 15, 2015 at 1:31 PMSubject: Re: You have a new message from the Revdex.com of Metro Washington DC & Eastern...

Pennsylvania in regards to your complaint #[redacted].To: [redacted]you can cancel this request. My son has been contacted and the situation has been resolved. Thank you.

Review: Wen speaking to customer care agent he stated that he would put me on hold and he did he left me there for more then 10 minutes, also wen I called Monday august/12/2013 they said I would receive a refund in my account by Wednesday august/14/2013 and I still haven't received my refund and to finish it off before I hanged up the phone the customer service agent used foul language in his native tongue ([redacted] or north [redacted])Desired Settlement: I want them to provide a refund for the money I spend not only on the product but the money I spend in shipping and handling I did everything in a timely matter and I expect a business like theirs to do the same or even go to greater extents to keep there customers happy, however that was not the case with me to day.

Business

Response:

A full refund ($74.99) has been issued to customer's [redacted] account. If the customer uses a credit/debit card to fund the transaction, the credit should be posted to customer's account in the next 24 - 48 hours.