Ted's Auto Repair #2

Revdex.com:
I have reviewed the offer and/or response made by the business in reference to complaint ID [redacted], and have determined that this proposed action would not resolve my complaint.  For your reference, details of the offer I reviewed appear below.
Mr. Ragan is flat out lying. My trailer was manufactured by [redacted] in New London, Virginia and is road complaint, and I have the title which shows it was industry manufactured and bought brand new. It is not home made in the slightest. It has commercial grade axles which use regular truck rims. The fact Mr. Ragan continues to slander me and outright lie shows his profound lack of ethics. (attached photo) I have three witnesses to this entire incidence and Mr. Ragan's version is incorrect in its entirety. One of them is my attorney, [redacted]'s nephew [redacted]. My daughter was also present, as was another tire mechanic from Franklin's garage. What happened is EXACTLY as I have out lined in the initial complaint. Mr. Ragan billed me for a rim I did not need or want and then kept the rim. He has never sent me any sort of invoice for the charge, which is also required by law after making the charge to my card. He was verbally abusive on the phone and and has continued lying and changing the scenario. He billed me for a tire and RIM and then kept the rim after the new tire was placed on my old rim, which is a standard truck tire, which is EXACTLY what I told the dispatcher when I called. He is a liar and a thief and now he is committing perjury. I priced the rims and tires the next day and took photos of them in situ to be sure. The rim he charged me for and kept is $85.00. (attached photos)As a driver since 1982 I have had to deal with flat tires and roadside assistance before. The average charge is nowhere near the amount Mr. Ragan charged. I contacted [redacted] the next day and they were shocked by his actions and prices. They had assisted me in the past for around $175.00His business preys on stranded travelers and then over charges them. He is unethical and a liar.
Regards,
[redacted]