Teel Home Improvements

[A default letter is provided here which indicates that the business has not responded to you directly If you wish, you may update it before sending it.] Revdex.com: At this time, I have not been contacted by Teel Home Improvements regarding complaint ID [redacted] Regards, [redacted]

4/25/16I HAVE RECEIVED THE COMPLAINT LETTER AND AM RESPONDING TO IT AS FOLLOWS.I DID HAVE A VERBAL AGREEMENT TO START WORK ON MONDAY APRIL I1THFOR THE SUM OF $CASH WHICH WAS THEIR IDEA I TOLD THE CUSTOMER THAT I WOULD BE THERE BETWEEN AND AMSINCE I AM A SOLE PROPRIETOR WITH NO
EMPLOYEES, I ALWAYS USE MONDAY MORNINGS TO MAKE CALLS, ORDER MATERIALS, ETC.I HAVE DONE THIS FOR AS LONG AS I CAN REMEMBERWHEN I WENT TO LEAVE AT 8:10, MY VAN WOULD NOT STARTI FIGURED MAYBE I LEFT INTERIOR LIGHT ON BY ACCIDENT SO I PUT MY BATTERY CHARGER ON IT AND LEFT IT CHARGE ABOUT MINUTESI TRIED TO START IT AGAIN AND IT DID NOTHING, NOT EVEN CLICK OR TRY TO STARTAT THIS TIME I WAS PLACING A CALL TO MY MECHANIC TO SEE IF HE COULD LOOK AT IT THAT DAY THE CUSTOMER CALLED ME AROUND 8:TO SEE IF I WAS COMINGI TOLD HER THAT MY VAN WAS BROKEN DOWN AND THAT I COULD NOT GET THERE THAT DAY DURING THE DAY MY MECHANIC RECEIVED THE PART TO FIX VAN BUT IT WAS THE WRONG PART AND HAD TO REORDERSINCE IT WAS LATE IN THE DAY HE SAID HE'D HAVE THE PART THE FOLLOWING DAY I CALLED THE CUSTOMER AROUND 8:PM AND TOLD HER WHAT HAD HAPPENED AND SAID THAT I COULD POSSIBLY BE THERE TUESDAY SOMETIME DEPENDING ON VAN REPAIRS, IF NOT WOULD DEFINITELY START WEDNESDAY MORNING THE 13TH TO START THE JOBI APOLOGIZED FOR THE INCONVENIENCE SEVERAL TIMES AND WE LEFT IT AT THAT I RECEIVED A CALL FROM HER AROUND 11:ON THE 12TH AND SHE STATED THAT THEY HAD DECIDED TO HOLD OFF ON THE WORK I ASKED HER IF IT WAS MY PRICE THAT I GAVE THEMSHE EMPHATICALLY SAID IT WAS NOTASKED HER IF IT WAS BECAUSE I WAS NOT THERE ON THE 11TH AND SHE STATED THAT IT WAS NOT THAT EITHERSHE THEN TOLD ME ABOUT A SITUATION WITH A CUSTOM SET OF STAIRS THAT THEY RECEIVED THAT WEEKEND AND THAT THEY WERE ALL WRONGTHEY HAD PROBLEMS INSTALLING THE STAIRSSHE SEEMED OVERWHELMED ABOUT THE WORK THAT WAS BEING DONE AND SAID THAT THEY WERE GOING TO HOLD OFF ON THE WORKAGAIN I ASKED HER IF IT WAS BECAUSE I WAS NOT THERE WHEN I SAID I WOULD BE AND THAT I HAD NO CONTROL OF VAN BREAKING DOWN.SHE AGAIN SAID NOI ASKED HER THAT WHEN THEY DECIDE TO HAVE THE WORK DONE THAT THEY WOULD CALL ME AND SHE SAID YES, THEY WOULDTHE WHOLE TIME I WAS TALKING TO HER AND MAKING SURE ALL WAS OK, THEY ALREADY HAD ANOTHER CONTRACTOR IN DOING THE WORK, SO EVERYTHING SHE TOLD ME WAS A LIETHEY HAD HIM IN FIRST THING TUESDAY MORNING THE 12TH SO EVEN IF I HAD THE VAN BACK ON TUESDAY, THE WORK WAS ALREADY BEING DONE.I DIDN'T EVEN KNOW ALL THIS WAS HAPPENING TIL I CALLED MY PLUMBER ON THE 16TH,( WHO I ARRANGED FOR THEM TO MEET AND DO THE WORK) ABOUT ANOTHER JOBI MENTIONED THAT IT SUCKED WE DIDN'T GET THE WORK BECAUSE THEY DECIDED TO HOLD OFF ON THE JOB AND IT WAS THEN THAT HE SAID HE WAS THERE DOING THE WORK WITH SOME OTHER CONTRACTOR.IT WAS AT THAT POINT I DECIDED THAT SINCE I WAS BLATENTLY LIED TO ABOUT THE WHOLE PROJECT THAT I SHOULD BE COMPENSATED FOR MY TIME TO PICK UP MATERIALS AND THE SUBSEQUENT TIME TO RETURN THE MATERIALSIF SHE WOULD HAVE SAID THAT THEY COULDN'T WAIT TIL WEDNESDAY (AT THE LATEST) TO START THE WORK IT WOULD HAVE BEEN NO PROBLEMI STILL WOULDN'T HAVE LIKED LOSING THE WORK BUT I WOULDN'T HAVE SENT THEM A BILL FOR MY TIME.THE CUSTOMER ALSO IMPLIES THAT THIS WAS A SCAM, WHICH I TAKE VERY SERIOUSI HAVE BEEN IN BUSINESS FOR YEARS AND HAVE NEVER HAD AN UNHAPPY CUSTOMERI WOULD PUT MY WORK UP AGAINST ANYBODY OUT THERELOOK AT MY FILEATRevdex.com, THERE SHOULD BE NO COMPLAINTSIF THERE IS, I KNOW NOTHING ABOUT IT.IF I HAVE TO SEND THEM A CREDIT, I WILL, BUT ONLY IF IM TOLD THAT MY BUSINESS WILL NOT RECEIVE A DEROGATORY REPORTI DID NOTHING WRONGI HAD NO CONTROL OVER MY VAN BREAKING DOWNI WAS BLATENTLY LIED TOEND OF STORY.THANK YOU FOR YOUR TIME IN THIS MATTER

[A default letter is provided here which indicates that the business has not responded to you directly.  If you wish, you may update it before sending it.]
Revdex.com:
At this time, I have not been contacted by Teel Home Improvements  regarding complaint ID [redacted].
Regards,
[redacted]