TeesWin

Initial Business Response / [redacted] (1000, 6, 2016/01/13) */ Hi there, We would like to apologize for any inconvenience that we may have caused youWe do our best to ensure a positive customer experience and are sorry that you were dissatisfiedIf you would like a refund, you can ship your items to: TeesWin Exchange Union Street, # San Francisco, CA XXXXX Please include the following with your return: [redacted] Order Number [redacted] First/Last Name [redacted] Reason for Return Once we receive your items, we will issue a refund Best, TeesWin Initial Consumer Rebuttal / [redacted] (2000, 8, 2016/01/20) */ (The consumer indicated he/she ACCEPTED the response from the business.) Teeswin has finally agreed to refund the orderI have sent the order back on XX-XX-XXXX to be refunded

Initial Business Response /* (1000, 6, 2016/01/13) */
Hi there,
We would like to apologize for any inconvenience that we may have caused you. We do our best to ensure a positive customer experience and are sorry that you were dissatisfied. If you would like a refund, you can ship your items...

to:

TeesWin Exchange
2253 Union Street, #101
San Francisco, CA XXXXX

Please include the following with your return:

* Order Number
* First/Last Name
* Reason for Return
Once we receive your items, we will issue a refund.
Best,
TeesWin
Initial Consumer Rebuttal /* (2000, 8, 2016/01/20) */
(The consumer indicated he/she ACCEPTED the response from the business.)
Teeswin has finally agreed to refund the order. I have sent the order back on XX-XX-XXXX to be refunded.

Initial Business Response /* (1000, 5, 2016/01/20) */
Hi [redacted],
I understand you are unhappy with your purchase, we work hard to ensure our customers have a positive experience so I apologize if that has not been the case for you. I wish I could ensure a replacement item would meet your...

expectations but unfortunately the production team has stated the product you received is what would be printed again. Due to this inconvenience we will refund your order for $47.48.
Again, we apologize for any inconvenience this may have caused.
Best,
TeesWin
Initial Consumer Rebuttal /* (2000, 7, 2016/01/29) */
(The consumer indicated he/she ACCEPTED the response from the business.)
This is what should have happened to begin with!
Thank you for helping me resolve this matter!