Tegrete Corporation

Initial Business Response /* (1000, 7, 2015/09/01) */
This vendor was retained to repair an awning on the buildingThere were numerous delays on the part of the vendor and he never finished the jobIn addition, the work that was performed was not to the satisfaction of the customerAnother
vendor was brought in to finish the job which was just completed last weekThe account manager on this job is out of office this week and will be back next weekWe will then be reviewing the additional costs incurred due to the fault of Tri Capital Contracting and determine the final payment dueThis final payment is then expected to be released to them within the next days
Initial Consumer Rebuttal /* (3000, 9, 2015/09/01) */
(The consumer indicated he/she DID NOT accept the response from the business.)
The numbers were there when the bid was performedThe maintenance staff disposed of the numbers prior to us startingThe corner piece that they are saying needs patched as well was not damaged when we went to do the bid, but was damaged by thd maintenance staff when they were removing items before we started the job
We bid the job in the beginning of MarchTegret finally got another company to bid the job and they came in around $less then usIt turned out that the company bid the job without knowing what the material wasMatt contacted me again to try to get the job rushedI told him it was now our busy season and we would have to do it on a weekendWe had to order the panels which took longer to get inWe were also in the middle of other jobsAny delays were no fault of Tri-Capital ContractingThe job could have been done months prior if we would have been chosen first
On the final day of work the man that runs the facility told my guys how great the job looked and even took pictures for a newsletterTo try to make Tegrete happy myself and an employee went back up to attach numbers that I madeI did not have the pattern for the "2", "3", and "0"The maintenance staff threw them awayI had to come up with my ownAgain, the numbers were not part of the original quote
Final Business Response /* (4000, 13, 2015/09/09) */
Again, the job was not completed on a timely basis to the satisfaction of the customerThe job was just recently completed by another vendor and we will be sending the remaining amount due to Tri-Capital next week after we determine the exact amount of the final payment