Teichert Construction

I would like to ask why teichert construction will put up signs that we cannot park on the streets while they are drilling but then they block our driveways? I was not able to go to work yesterday afternoon. they told us 15 minutes they were in front of my house for 4 hours yesterday unacceptable! There was plenty of room between my house and the neighbor's house for them to park their truck/equipment they were using yesterday to grind in the street and then in the yard but they blocked my whole driveway . You need to talk to your employees it's unacceptable I could lose my job for that

Review: I paid good money to get a close to black concrete as I could and my end result was two different colors of light gray for a 50 yard of concrete for a driveway,Teichert readymix refuses to correct the problem even when it is obvious that the concrete is two different colors from teichert readymixDesired Settlement: jack hammer 50 yards of concrete up and hall away andput the correct color back in tis place

Business

Response:

I am in receipt of two letters from your organization in regards to a complaint filed by [redacted]. The original notification letter dated May 23, 2014 did not make it to my desk until early this week, which was well after the ten day response limit. I called in to notify you that I would be responding as soon as I gathered the information from our Sales and Quality Assurance Departments. I since received another notice dated June 2, 2014 regarding failure to respond. There is a significant amount of information I will be submitting and will be doing so in a written response that will be mailed to you tomorrow. I apologize for the delay in responding. However, in an organization as large as ours, it traveled across several departments before I received it.

Teichert Readymix has a longstanding reputation in our industry of providing high quality with excellent customer service and we take any complaints seriously. Our Sales and Quality Assurance Departments, along with our color vendor investigated the complaint and I will be forwarding the results of their efforts.