Tejas Anesthesia PA Reviews (2)
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Tejas Anesthesia PA Rating
Address: 4242 Medical Dr Ste 3100, San Antonio, Texas, United States, 78229-5642
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Complaint: ***
I am rejecting this response because:
The reply from Tejas Anesthesia stated they would remove the negative information from my Experian credit report and they have notI disputed the information with Experian and their reply was that the information is accurate and it will remain on my credit report.
Regards,
*** ***
The patient states in her complaint that she never received a bill from Tejas Anesthesia or the Collection Agency. There were 4 statements sent by Tejas to the address...
on the patient's driver's license. The statements were mailed 07-29-2010, 08-30-2010, 09-29-2010, and 10-29-2010. In November 2010 the account was forwarded to Business and Professional services. In January 2012 the patient sent a letter stating that we needed to contact the surgeon office for payment. We called the surgeons office and they indicated there was no agreement and any outstanding balance was due by the patient. This information was relayed to the patient by phone on 02-03-2012. The patient then paid the balance due on 07-13-2012 but there was never a request to our office to have the collection agency remove this from her credit report.
Our policy is to have a collection item removed from the report once paid if the patient requests. We are using this complaint as evidence of the request to remove from the credit report.
If you need any further information please don't hesitate to contact me.