Tekscape

The client contracted us to provide phone serviceAs part of the installation and client on-boarding process leading up to the services start date of Sep *, 2015, all connectivity and firewall issues were resolved with client equipment to facilitate full staof servicesThe client's IT Service vendor had provided and installed a Cisco ASA firewall to facilitate the IPSec point-to-point connection after SSL connections were consistently failingTekScape assisted in establishing the VPN tunnels but was not responsible for the client firewall installation as part of the product offeringWe did try to help by assisting with the connectivity issuesThe services went live on Sep *, and at no time were any SLAs breached.Thank YouFinancial Controller

The client contracted us to provide phone service. As part of the installation and client on-boarding process leading up to the services start date of Sep *, 2015, all connectivity and firewall issues were resolved with client equipment to facilitate full start-up of services. The client's IT...

Service vendor had provided and installed a Cisco ASA 5506 firewall to facilitate the IPSec point-to-point connection after SSL connections were consistently failing. TekScape assisted in establishing the VPN tunnels but was not responsible for the client firewall installation as part of the product offering. We did try to help by assisting with the connectivity issues. The services went live on Sep *, 2015 and at no time were any SLAs breached.Thank YouFinancial Controller