Tektrum Development Corporation Reviews (2)
Tektrum Development Corporation Rating
Description: Solar Energy Products - Retail
Address: 5631 Palmer Way #J, Carlsbad, California, United States, 92010
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Dear ***,
"">Thank you for contacting usThe following is our response to case ID ***
Review: I had purchased a solar charge controller ([redacted]) from this company April 13 2013. This company is advertising this charge controller as a MPPT, but it is really a PWM charge controller. This is a great significance between the two. I have read online about this specific charge controller being sold under false advertising by other consumers. Here is a video of a customer stating the same. Fast forward to 7:50, you will see that these same charge controllers are being advertised as MPPT but are not. I Emailed their service department April 3rd 2014 asking for a refund and no one replied. I called April 08 2014 and they said since I purchased this in April of last year it's no longer under warranty. I would like to file a complaint about this companies false advertising and if able would like a refund of my $105.95. I paid with PayPal and have a copy of the receipt available upon request. The unit has completely failed heating up and if I would of not caught this in time I could of had a potential fire at my house.Desired Settlement: I would like a refund of my purchase amount of $105.95
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Response:
Dear [redacted],