Tel-Sentry Inc

The customer purchased our product through Amazon.com and we handle Amazon returns on Amazon.com instead of our own websiteWe have issued full refund on Dec18.We apologize for the miscommunication.Sincerely,Sentry Plugnblock

Revdex.com:
I have reviewed...

the response made by the business in reference to complaint ID [redacted], and find that this resolution would be satisfactory to me.  I will wait for the business to perform this action and, if it does, will consider this complaint resolved.
Regards,
[redacted]

Review: On April 24, 2014 I purchased 1 of: SENTRY Call Blocker, Robocall Blocker, Block Telemarketer Calls, Solicitor Calls,Junk Faxes made by Tel-Sentry Inc. The warranty period for the product is 2 years. I have attempted to contact them repeatedly by e-mail and phone to get a refund fir this item which ceased to function last week. I have sent them copies of the invoice and made numerous calls to them with no reply.Desired Settlement: Refund of my purchase price.

Business

Response:

The customer purchased our product through Amazon.com and we handle Amazon returns on Amazon.com instead of our own website. We have issued full refund on Dec. 18.We apologize for the miscommunication.Sincerely,Sentry Plugnblock

Consumer

Response:

I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution would be satisfactory to me. I will wait for the business to perform this action and, if it does, will consider this complaint resolved.

Regards,