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Tel-Star Communications Inc.

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Dear Revdex.com:This letter is to address the complaint made by Natalee [redacted] about billing issues. We have spoken with Natalee and believe we have come to an amicable agreement with satisfactory credit and payment with both parties. We look forward to a long relationship with the...

customer and being her preferred Internet provider for years to come.The following is an excerpt from our term and conditions policy on payments and related fees and all customers are given this information at initial service install.-Late Charges. Customer understands tel-Star Communications, Inc. may impose an administrative late fee for each month's charges not paid when due.-Other Charges. If Customer pays the cable bill to field collection representative, a collection field fee will be charged to Customers. If service is disconnected, Tel-Star Communications, Inc. may impose a reconnect charge and/or security deposit, in addition to any outstanding balance, including late charge, before service is restored. if Customer's check is returned for insufficient funds, Tel-Star Communications, Inc. may impose a service charge of $30.00. If Customer has not paid amounts due hereunder within 30 days of the due date therefore, and it is reasonably necessary for Tel-Star Communications, Inc. to use the services of a collection agency and/or attorney to collect said amounts due, the Customer agrees to pay Tel-Star Communications, Inc. in addition to other amounts due, all reasonable agency and attorney's fees that are incurred by Tel-Star Communications, Inc. may re require a reasonable security deposit to continue service.Sincerely,Tel-Star Communications, Inc.

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