Telcom Services

Complaint: [redacted] I am rejecting this response because:The owner is completely LYINGWhen Carmen arrived at my house she didn't even come to the door to let us know she was hereShe NEVER told us anything about rush hour traffic (it was 10:30am when we left, NOT rush hour) My mother met her outside where she told my mom to have my sign the receipt BEFORE services renderedShe informed Carmen I would not do that as there was no price on the receiptCarmen then told her if I did not sign the receipt she would leaveAs this was my WEDDING day I had absolutely no choice but to signShe had absolutely no idea where she was going as I stated in my original complaintShe got on and off the one major highway or timesSafety was definitely NOT a priority with this driver as NO ONE that knows how to drive would EVER come to a complete stop in the left lane of the highwayI actually had to call our photographer and let him know we were going to be late because of the driver's incompetenceThe only reason I did not call on that day was because my fiance/husband told me not to get all worked up on our wedding day, We then left immediately on our trip, hours after I fell and was in the hospital, my priority on the trip was to get around on my vacationI needed to change my hotel room to handicap accessible and get a scooter since I could barely walkUpon return from my trip I sent numerous emails that went unanswered until he finally answered a text and refused to LISTEN to anything I had to sayI NEVER thanked her for EXCELLENT service because that is NOT what we receivedShe was outspoken, talkative and kept trying to hug usI am not one of her family members, I was a client! That is not how one should actI am beyond furious at the service we received that day and the response this "business owner" has providedI will be more than happy to furnish the testimonies of all the other parties involved to prove my caseI am COMPLETELY REJECTING this heinous response Regards, [redacted]