Telecommunications Resource Management

LGS is not responsible for the issues Mr [redacted] is complaining about His issue is with the new construction work lath, scratch coat and brown coat work that was previously done by another contractor prior to our work The problem that Mr [redacted] has is with the lath and brown coat work that was originally done by [redacted] in which Mr [redacted] reached and received a financial settlement Mr [redacted] originally had his house re-stuccoed by [redacted] before LGS even gave him a bid to his stucco During this time, the house was re-stuccoed by [redacted] , the eaves and front entry lid were also lathed and brown coated by [redacted] Even though Mr [redacted] was happy with the new construction lath and brown coat in the eaves and front entry lid work that was performed by [redacted] , he was dissatisfied with the re-stucco on the vertical walls that were done by [redacted] because the stucco walls were flaking off as the house was not sandblasted prior to re-stuccoing Apparently, a short time later, as the restucco portion was failing, Mr [redacted] called LGS for a bid I gave him a bid on May 18, He accepted the bid in October to restucco the failing restucco work done by [redacted] that was failing on the wall of his home The work was completed November 5, He was completely happy with the work Now seven years later he called LGS (04-16-16, Saturday a day we are closed) to say that a small area of stucco (3’x4’) on his front entry lid fell I returned call to him on Monday, 04-18- So I scheduled him a date to meet with him to look at it It was evident that it was not my stucco that failed, it went deep into the scratch and brown coat (cement work) that was done by [redacted] It appears he either had too much sand in his brown coat mix or he over-mixed it Either way, it was the new construction cement portion that fell off It was not the thin layer of stucco that fell off I explained that to Mr [redacted] It was at that time I made a statement to Mr [redacted] that [redacted] was haunting him again I did not say Lemon Grove Stucco was responsible for the brown coat failures of [redacted] Mr [redacted] is trying to say in his emails that I was at fault Not once did I ever say “It was an oversight by my guys” I cannot and will not guarantee other contractors work In speaking with him he kept misquoting me and saying things that were never saidMr [redacted] has a problem with changing other people’s words This is the reason that I only responded by email and with the same email stating that Lemon Grove Stucco would do the unwarranted repairs at cost only, even though other contractors work is not covered by Lemon Grove Stucco’s guarantee Lemon Grove Stucco offered numerous times to do the repairs for Mr [redacted] at labor and material cost only and that was refused by Mr [redacted] Perhaps Mr [redacted] needs to contact [redacted] to see if he can get some help from him I gave him a bid to repair the other contractors work for labor and material cost only of $715.00, but I will not repair another contractor work for free Mr [redacted] ’s desired settlement is ludicrous He has a small area of complaint (done by others) and now he wants his entire house redone for $10K [redacted] , President