Telemart

Dear [redacted] regarding case # [redacted] we need to have the phone physically in our possession before we troubleshoot the cellphone and customer need to bring the cell phone to our service facility and I strongly suggest the customer to make an appointment before bringing the cell phone to our store the phone # is: [redacted] to prevent any inconvenience in order to resolve this matter.Thank you [redacted] ***

Complaint: [redacted] I am rejecting this response because I do not have confidence in TeleMart of HurstThey failed to repair the phone the first time and then they gave me horrible customer service when I tried to get them to properly fix itI gave them multiply opportunities to resolve the situation by fixing the phoneInstead, they stood me up and wasted my timeI don't want anything to do with this companyI wish for my money to be refunded immediately Regards, [redacted] ***