Telhaya Furniture Store

December 4, 2017Dear *** ***:Please he advised that this office represents the Telhaya Furniture Store in connection with your letter to them of November 30, 2017.Our reply to the matter is as followsThe customer purchased a mattress, boxspring andbedframe for the sum of $She returned to
the store and requested a refundHowever, at thattime she did not have her receiptWhen she produced the receipt my client agreed to pay her a refundor provide her with a different mattress and boxspringShe indicated that she wanted a differentmattress and boxspringMy client, on November 29, delivered to the customer a better qualitymattress and boxspring valued at nearly $This merchandise was delivered to the customerfree of chargeIn addition, the customer was not charged any additional amount of money for thenew mattress and boxspringDespite her agreement to do so, the customer never returned the originalmattress and boxspring to the store so that it could he inspected and her complaints veri?ed.Apparently and for whatever reason, the customer never fully informed you of the actual facts of the matter including the fact that she received, for no charge, a brand new and more expensive mattress and boxspring.If you require additional information, kindly contact the undersigned.Very truly yours,

December 4, 2017Dear *** ***:Please he advised that this office represents the Telhaya Furniture Store in connection with your letter to them of November 30, 2017.Our reply to the matter is as followsThe customer purchased a mattress, boxspring andbedframe for the sum of $She returned to
the store and requested a refundHowever, at thattime she did not have her receiptWhen she produced the receipt my client agreed to pay her a refundor provide her with a different mattress and boxspringShe indicated that she wanted a differentmattress and boxspringMy client, on November 29, delivered to the customer a better qualitymattress and boxspring valued at nearly $This merchandise was delivered to the customerfree of chargeIn addition, the customer was not charged any additional amount of money for thenew mattress and boxspringDespite her agreement to do so, the customer never returned the originalmattress and boxspring to the store so that it could he inspected and her complaints veri?ed.Apparently and for whatever reason, the customer never fully informed you of the actual facts of the matter including the fact that she received, for no charge, a brand new and more expensive mattress and boxspring.If you require additional information, kindly contact the undersigned.Very truly yours,