Tellaputers

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me and the matter has been resolved We have come to an agreement wherein I will be picking up my items today, paying for a service fee of $for the work performed on the one electronic and both electronics will be return The [redacted] resolved the issued Sincerely, [redacted]

There was a misunderstanding between the customer, and I. The customer was under the impression I was charging them for storage fees. The case has been resolved to the customer's satisfaction.
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Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me and the matter has been resolved.  We have come to an agreement wherein I will be picking up my items today, paying for a service fee of $75 for the work performed on the one electronic and both electronics will be return.  The [redacted] resolved the issued.
Sincerely,
[redacted]

Bad experience. This guy took my computer for a simple hardware issue; pretended to repair it. He would not return my computer to me. I had to bring along my boyfriend (a big guy) to his home to demand it back. He gave it back. I had to sue for my security deposit back. I also reported him to the police who contacted him for my security deposit as well.
What a nightmare.

Review: I dropped off 2 items for troubleshooting services on 2 electronic items, when the [redacted] stated he could not fix them, he offered to sell them on [redacted] - I denied it. I subsequently sent someone to go retrieve the items and the [redacted] stated that unless I paid a "storage fee" of over $250. He then said that I no longer owned the items and that he sold them. This is illegal and he then had his wife contact me to offer to settle if I paid $150. This is unacceptable and unprofessional and this guy is refusing to return my possessions. I believe he is doing this to multiple people. I want my items back, he cannot fix them and is refusing to return them unless I pay for storage. There was no discussion of storage only that it would be 15/item if he could not fix and that was for the troubleshooting service. This guy should be shut down.Desired Settlement: I want my electronic items back.

Business

Response:

There was a misunderstanding between the customer, and I. The customer was under the impression I was charging them for storage fees. The case has been resolved to the customer's satisfaction.

Consumer

Response:

I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me and the matter has been resolved. We have come to an agreement wherein I will be picking up my items today, paying for a service fee of $75 for the work performed on the one electronic and both electronics will be return. The [redacted] resolved the issued.

Sincerely,