Tellog Systems Inc.

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this proposed action would not resolve my complaint. For your reference, details of the offer I reviewed appear below
My shutter was installed on 2/20/2016, I paid additional $2,to fully paid my shuttersHe reconsider giving me $off, which I feel he did this because of complaint I submitted to Revdex.comI will let the board member of Revdex.com to look on this case and decides the appropriate action, if the practice of this company is proper by collecting 50% down payment, which according from California Contractor License, that it is illegal to ask for or accept a down payment of more than percent of the total home improvement contract price or $1,000, whichever is lessAlso, because the contractor failed to deliver and install my shutter on time I had to cancel my house warming as my home will not look presentable to my guestslastly, I was not aware that my brother-in-law made a contact to this company for quoteBut, I'm aware that I provided the business card to my brother-in-law back on December

In the my industry it is standard practice to require a 50% deposit on all ordersCustom shutters are manufactured window specific and cannot be returned to the shelf to be resold. This job has been completed, the customer is satisfied and the balance has been paid in fullThe
customer has even referred me to his brother in law who I gave an estimate to Any Questions please call me *** Thank You, *** *** *** Designer's Own Shutters