Revdex.com: I have reviewed the response made by the business in reference to complaint ID# [redacted] , and have determined that my complaint has NOT been resolved because: The statement alleged by KIPLING as far as me wanting to use multiple codes is inaccurate and FALSEI had the add that said that I was able to get percent off on selected back to school items such as backpacks, etcand also the free monograming if I wished at that time During the course of the conversation and being placed on long timed hold several times , and even asked multiple times that I wished to speak to a supervisor or manager I was placed on hold as wellTo conclude , the sales person said that the manager / supervisor was busy and is unable to speak to me at that moment At that point, I just realized that this was some sort of a scheme to lure clients in and then pull a fast oneI am so glad I asked as many questions possible before giving inTheir only communication to me was when they realized that I contacted the Revdex.com to file the complaint In order for the Revdex.com to appropriately process your response, you MUST answer the question above Sincerely, [redacted]
Dear [redacted] ***: We have investigated this matter and we apologize to [redacted] for her inconvenience We have made arrangements for our bedding licensee to send the shams to [redacted] via overnight mail A tracking number will be sent to [redacted] via Lisa L***, one of our consumer relations representatives MsL [redacted] has reached out to [redacted] several times yesterday and left messages on her home phone numberWe have also made arrangement for a $gift card to be sent to [redacted] for her inconveniences If she has any further questions, she can contact me at ###-###-#### or Lisa L [redacted] at the numbers MsL*** has left on her answering machineSincerely, Margaret MB [redacted] Director of Product Liability
Although the website clearly stated that the TAKEwas only for specific back to school purchases we gave the consumer the 30% discount and free monogramming on her purchases A code was sent to the consumer via email on September **, If you have any questions, please contact me at ###-###-#### Thank you.Sincerely, Margaret B [redacted] Director of Product Liability
Revdex.com: I have reviewed the response made by the business in reference to complaint ID# [redacted] , and have determined that my complaint has NOT been resolved because: The statement alleged by KIPLING as far as me wanting to use multiple codes is inaccurate and FALSEI had the add that said that I was able to get percent off on selected back to school items such as backpacks, etcand also the free monograming if I wished at that time During the course of the conversation and being placed on long timed hold several times , and even asked multiple times that I wished to speak to a supervisor or manager I was placed on hold as wellTo conclude , the sales person said that the manager / supervisor was busy and is unable to speak to me at that moment At that point, I just realized that this was some sort of a scheme to lure clients in and then pull a fast oneI am so glad I asked as many questions possible before giving inTheir only communication to me was when they realized that I contacted the Revdex.com to file the complaint In order for the Revdex.com to appropriately process your response, you MUST answer the question above Sincerely, [redacted]
Dear [redacted] ***: We have investigated this matter and we apologize to [redacted] for her inconvenience We have made arrangements for our bedding licensee to send the shams to [redacted] via overnight mail A tracking number will be sent to [redacted] via Lisa L***, one of our consumer relations representatives MsL [redacted] has reached out to [redacted] several times yesterday and left messages on her home phone numberWe have also made arrangement for a $gift card to be sent to [redacted] for her inconveniences If she has any further questions, she can contact me at ###-###-#### or Lisa L [redacted] at the numbers MsL*** has left on her answering machineSincerely, Margaret MB [redacted] Director of Product Liability
Although the website clearly stated that the TAKEwas only for specific back to school purchases we gave the consumer the 30% discount and free monogramming on her purchases A code was sent to the consumer via email on September **, If you have any questions, please contact me at ###-###-#### Thank you.Sincerely, Margaret B [redacted] Director of Product Liability