Tempe Dodge KIA

I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this proposed action would not resolve my complaint.  For your...

reference, details of the offer I reviewed appear below.We are rejecting the response from Tempe Kia for the same reasons stated in the original complaint. We are not complaining because the part is out of warranty but because the same major part from the manufacturer failed after 29,832 miles and again now after 25,082 miles.That it had a 12,000 / 12month warranty sounds like that was all the company expected it to last. That is completely unacceptable in a major auto brand. We expect it to be fixed at no charge.

Regards,[redacted]