Temple Santa Fe Credit Union

Initial Business Response / [redacted] (1000, 21, 2015/11/24) */ Dear Sir, We are sorry for the inconveniencePlease come to the Kiosk and resolve the issue with us in person Thank you for your time We carry different brands including the generic version of the Otter Box (which look similar to the Otter Box without the logo) this is so that we may provide a rage of prices for customersThe generic cases are over $less, providing a comparable level of protection at a more affordable price Initial Consumer Rebuttal / [redacted] (3000, 23, 2015/11/24) */ (the consume indicate he/she DID NOT accept the response from the business.) My receipt says otterboxThe salesman told me it was an otterbox and took the case out of otterbox packagingIt was not presented as a genericIt was presented as genuine and my impression is that the salesman went to great lengths to deceive meAgain, I want a real otterbox or a refundthank yo

Initial Business Response /* (1000, 21, 2015/11/24) */
Dear Sir,
We are sorry for the inconvenience. Please come to the Kiosk and resolve the issue with us in person.
Thank you for your time.
We carry different brands including the generic version of the Otter Box (which look similar to...

the Otter Box without the logo) this is so that we may provide a rage of prices for customers. The generic cases are over $10 less, providing a comparable level of protection at a more affordable price.
Initial Consumer Rebuttal /* (3000, 23, 2015/11/24) */
(the consume indicate he/she DID NOT accept the response from the business.) My receipt says otterbox. The salesman told me it was an otterbox and took the case out of otterbox packaging. It was not presented as a generic. It was presented as genuine and my impression is that the salesman went to great lengths to deceive me. Again, I want a real otterbox or a refund. thank yo