Temple University-Howard Gittis Student Center

From: Kevin * M***< [redacted] @temple.edu>Date: Fri, Mar 17, at 12:PMSubject: Complaint ID: [redacted] RESOLVEDTo: " [redacted] @myRevdex.com.org" < [redacted] @myRevdex.com.org> [redacted] ***, Per our phone conversation- please find attached the letter from your office regarding the complaint, as well as a copy of the refund receipt issued to the customer this morning as requested in the “Desired Outcome/Settlement” section of the letterTemple University considers this matter resolved at this timePlease contact me if the Revdex.com disagrees with this classification or needs any more informationThank you for your timeVery Respectfully, Kevin [redacted] M***, Esq.Attorney FellowOffice Of University CounselTemple University [redacted] ***Philadelphia, PA [redacted] ###-###-#### (main)###-###-#### (fax) [redacted] @temple.edu

From: Kevin * M[redacted]<[redacted]@temple.edu>Date: Fri, Mar 17, 2017 at 12:09 PMSubject: Complaint ID: [redacted] RESOLVEDTo: "[redacted]@myRevdex.com.org" <[redacted]@myRevdex.com.org>[redacted], Per our phone conversation- please find attached the letter from your office regarding the...

complaint, as well as a copy of the refund receipt issued to the customer this morning as requested in the “Desired Outcome/Settlement” section of the letter. Temple University considers this matter resolved at this time. Please contact me if the Revdex.com disagrees with this classification or needs any more information. Thank you for your time. Very Respectfully, Kevin ** M[redacted], Esq.Attorney FellowOffice Of University CounselTemple University[redacted]Philadelphia, PA [redacted]###-###-#### (main)###-###-#### (fax)[redacted]@temple.edu

My initial complaint stated the desired outcome was a partial refund to ME and an apology to be delivered to the group of multiple disrespected & inconvenienced attendees hence the Customer Service complaint.  I dont need the company to be forced to apologize just asked, as they never were.