Tennessee American Water Co

A corrected billing statement has now been sent to the customer showing a credit of $A fee of $was placed on the final statement in error this has now been correctedThe customer should receive a refund of $within days

Our records indicate that this customer's complaint was resolved on 11/15/at which time the customer was sent a corrected invoice that billed the customer through 10/14/as requestedAll charges between 10/14/and 10/20/have been removed

Complaint: ***
I am rejecting this response because: I never received a refund or credit from them Instead I received an additional Bill for $for the same billing cycle I already paid
Sincerely,
*** ***

A corrected billing statement has now been sent to the customer showing a credit of $10.29. A fee of $15.00 was placed on the final statement in error this has now been corrected. The customer should receive a refund of $10.29 within 30 days.