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Tennessee Property Management

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Tennessee Property Management Reviews (2)

Business Response Ms. Phillips has received proper managament of all 7 of her properties. We have aggressively collected rents. We have advertised and leased her property to the best of the market's ability. Ms. Phillips is actually in arrears to Tennessee Property Management at this time in the amount of $4430. TPM has issued monthly statements and acted within the bounds of the contract Ms. Phillips signed. There are however several more charges unpaid by Ms. Phillips connected to court fees for evictions. Ms. Phillips lives in New Zealand, does not answer a phone nor has reliable email. We have issued money to her US account in good faith every month. ON March 28, 2014 Ms Phillips (without prior scheduling) shows up in TPM office to announce she is firing us and wants copies of leases, we complied gave her copies and a FINAL statement. Ms Phillips has not identified her new company with name and contact number. She presented new leases to all of the tenants (illegal under the TN Landlord Act) and refuses to pay TPM. TPM will file a Mechanincs lien for the monies owed in an attempt to collect from Ms. PHillips. Moreover TPM took 3 hours on Friday March 28 and toured the properties with Ms Phillips and a witness she brougth along, showing her the repairs done and the ones needed. We deny any wrongdoing in the management of her properties. TPM Property LLC

This property manager is not managing anything except to collect his fee and withhold my money!I own a condo at [redacted] in [redacted] XXXXX. I signed a contract with Mr. [redacted] to manage my property. He was to keep the first month's rent, then 10% per month thereafter. He found a tenant that wanted to move in on May 1st. So, on April 28th, he was going to go to my condo to clean up and do some repairs to the living room ceiling. I informed him that day that the toilet needed to be fixed because the water to it wouldn't stop running, so I had turned the water off. Also I told him that at some point while the condo was vacant the storm door had gotten blown backwards and the frame was broken. He said via email " ok I'll Handle". He quoted me $550 for repairs and cleaning that day. I do still have all these emails and texts that we exchanged. He told me via text the next morning that MLGW was being transferred and that everything went well. As per our contract, I knew he was keeping the first month's rent of $695. By my calculations, he should have had a small partial check for me in June. When the 15th of the month came and went, I emailed him on the 17th of June to ask. He said he would reconcile soon and send a statement. I never received ANYTHING from him for June or July. I should have had a full month's payment for July and I still didn't receive anything by the 15th,so I emailed him on July 31st, and he responded "sorry for delay" and that I was due a partial payment for July of $148. I asked him to send it immediately, with a statement of his expenses, and he did not respond or send anything at all. By August I was downright angry. Again by the 15th of August I had still not received a statement or any money at all. I emailed him on August 17th, threatening to file this very complaint, and also a complaint with the [redacted]. He responded that he didn't like being threatened, and that he had documentation of all expenses. He emailed me a statement at last, showing he had done $1035 in repairs that day, including $395 for Freon in my brand new a/c unit that was under warranty. He charget me $95 for cleaning the carpets, and I had already had that done. So suddenly my expenses went from $550 to $1035. He then told me that the tenant of my condo was refusing to pay rent for August because of 3 repairs that had not been done. The storm door had never been fixed. The toilet was still running nonstop, and a leak had developed in the bathroom ceiling every time it rained. I was horrified because these repairs were supposed to have been done already! The condo association handles the roofing, so I made an appointment to go meet the tenant at the condo and I replaced the storm door, and fixed the toilet. I let her know that the roof was still under warranty, and that Mr. [redacted] was contacting the roofer to get that fixed as well. These repairs were done on Friday, August 21st. [redacted] informed me Saturday the 22nd that she had paid her rent. I told him if he didn't hear back from the roofer to let me know, so I could get my condo association involved, since my roof was under warranty and they had paid for it. Mr. [redacted] texted me on Wednesday the 26th of August that he had been waiting for the tenant's rent check to clear, then he would issue my payment, and that it should be that day. It is now 11 days later and I have still not received any money. He has not responded to any inquiry about the check, or if he has had the repair done to the roof. I texted him 7 days ago, I left a voicemail 5 days ago, no response and I have yet to receive any money except the partial check of $148 for July, that I received at the end of August. Desired Settlement I believe Mr. [redacted] is in breach of contract on several points. I want the $1,250 he owes me for August and September. I want it sent [redacted] overnight immediately. I want a full refund for the expenses of $395 for Freon I 100% DID NOT NEED, and the $95 for carpet cleaning that I told him I had already done. In our contract it states on line 3 e: Broker will report to owner on a minimum monthly basis total reconciliation of property rent collections and expenses, and present to owner a rent roll when requested. I asked for a statement in June, July, and August before I finally received one, with all these trumped up, unauthorized expenses! Line 3 f states: Owner will have full and transparent access to all property records through Broker's Property Management Platform. Accessible 24 hours a day. including but not limited to: leases, property condition reports, rents paid or due, repair bills, etc. I have no idea how long my tenant had been complaing that these repairs had not been done. He never informed me or communicated about that there was a problem I imagine he has done nothing about getting the repair to the roof done, but I don't know since he won't communicate. I signed with a management company so I would not have to deal with exactly this problem. I believe Mr. [redacted] is not managing anything at all. He is collecting his fee, making up unnecessary expenses to make more money, and now I think he actually wants me to break the contract so he can collect MORE fees from the money he owes me. I am NOT paying to let a stranger live in my house. He is supposed to be working for me. The 3rd point in the contract that Mr. [redacted] has clearly broken relates to repair expenses. Section 16 a: Broker will have to obtain written permission for repairs exceeding $300 from owner. I believe Mr. [redacted] has not fulfilled ANY of his promises to me, and I believe he should admit that he has been lax in sending statements, my money, and that he should have contacted me before doing unauthorized repairs. He should release me from my contract and inform the tenant that he has been fired, and that she should send her check to me directly, and that I will handle any repairs or issues much more promptly than Mr. [redacted] ever did.

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Description: Property Management Companies

Address: 6211 Brenda Ct, Harrison, Tennessee, United States, 37341-9682

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