If I could give it zero stars I would. Let me tell you my story. I had an 8:15 apt today in the service department to get my A/C fixed. I had to bring my two year old, who is teething and is very busy. After being told that my car would cost over $500 to fix, I agreed to pay and I was also told it would take a while. They offered me a shuttle but I refused and told them I would call my husband to come get us. As I was on the phone, trying to contact my husband my two year old was throwing a fit and a "man" by the name of [redacted] who is the General Manager approached me and stated that if I didn't take the shuttle that they would not do the service on my car because my daughter was disturbing other customers and we would be forced to leave. We packed up our things, refused the service and will never go back to Moore Buick GMC. Apparently they do not support mothers with little ones. I encourage all parents to go elsewhere, where they are more child accepting.
If I could give it zero stars I would. Let me tell you my story. I had an 8:15 apt today in the service department to get my A/C fixed. I had to bring my two year old, who is teething and is very busy. After being told that my car would cost over $500 to fix, I agreed to pay and I was also told it would take a while. They offered me a shuttle but I refused and told them I would call my husband to come get us. As I was on the phone, trying to contact my husband my two year old was throwing a fit and a "man" by the name of [redacted] who is the General Manager approached me and stated that if I didn't take the shuttle that they would not do the service on my car because my daughter was disturbing other customers and we would be forced to leave. We packed up our things, refused the service and will never go back to Moore Buick GMC. Apparently they do not support mothers with little ones. I encourage all parents to go elsewhere, where they are more child accepting.