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Tenny's Nail & Spa

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Tenny's Nail & Spa Reviews (1)

MESSAGE FROM BUSINESS:
I have been retained by Tenny's Nail & Spa in regards to the Complaint filed with the Revdex.com, Inc. on October 7, 2014,...

with an ID # of [redacted].  I would ask that you direct all future correspondence regarding this matter to my attention and not to my clients.  
I have spoken with my clients and they are disappointed that you did not have a positive experience at their store.  Tenny's prides themselves on providing excellent service and any report otherwise is taken seriously.  I can assure you that your concerns have been addressed and it is the hope of Tenny's that all customers have a positive customer experience.  
In an effort to resolve this matter, Tenny's is willing to refund the $35.00 requested in your complaint.  As a condition of this payment, we would request that you execute a simple release indicating that the matter is resolved and you do not intend to pursue it further.  We would also ask that you agree to avoid any additional negative comments or complaints regarding Tenny's in the future.  If you wish to accept this proposal, I can prepare a release for your review and signature.  
I have added [redacted] of the Connecticut Revdex.com to this email.  I have authorization from my client to refund the $35.00 requested in your complaint and will process payment upon execution of the release agreement.  
Please feel free to contact me by phone or email should you have questions or should you wish to accept this offer.
Thank you,
[redacted]
 The Revdex.com still needs a response from the consumer of whether she accepts or rejects this offer.
Thank you,
[redacted]

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Address: 2211 Meriden Waterbury Turnpike, Marion, Connecticut, United States, 06444

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