Tenorio Automotive and Rim Repair

I *** *** did lifters, oil change, spark plugs, and valve cover gaskets on truckIt came in making a loud noise Customer came back saying noise was not goneI explained to customer that sometimes with one thing wrong if
its been ran to long without paying any attention to, it could damage other parts of the vehicle I offered to change the lifters again at no charge but new noise was not going to disappearCustomer insisted that it was the same noise I explained to her that the noise didnt come from under hood anymore It came from under the truckShe said shed be back in the weekend to redo the lifters but I never heard from her again

Complaint: [redacted]
He did not fix anything In my truck. I took it to another mechanic and he fixed what Joe Tenario didn't he took my money and didn't fix nothing in my truck and I feel that he should return my money to me 
I am rejecting this response because:
Regards,
[redacted]

I [redacted] did lifters, oil change, spark plugs, and valve cover gaskets on truck. It came in making a loud noise.  Customer came back saying noise was not gone. I explained to customer that sometimes with one thing wrong if its been ran to long without paying any attention to, it could damage other parts of the vehicle.  I offered to change the lifters again at no charge but new noise was not going to disappear. Customer insisted that it was the same noise.  I explained to her that the noise didnt come from under hood anymore.  It came from under the truck. She said shed be back in the weekend to redo the lifters but I never heard from her again.